CONTACTS 
0201 - Maryland Bank                        800 441 9977
020101 - Mr. Kelly Jackson; Account Manager =800 309 6365 ext 56959
020102 - Customer Assistance  =800 421 2110

SUBJECTS
MBNA CDW Fails Honor RMA Defective HP Notebook Computer
MBNA Mishandled Check #2565

0704 -    ..
0705 - Summary/Objective
0706 -
070601 - Follow up ref SDS 44 0000, ref SDS 43 0000.
070602 -
070603 - Kelly said he has still not received our letter, ref DIP 1 0001,
070604 - submitted to MBNA on 001118. ref SDS 42 0001
070605 -
070606 - He asked if we have received his letter confirming MBNA's proposal
070607 - based on the telecon on 001127? ref SDS 44 KY3N
070608 -
070609 - I advised we have not yet received his letter, and explained it has
070610 - taken from 7 to 10 days to receive letters from MBNA in the past, as
070611 - explained in our letter to MBNA, ref DIP 3 00BN, on 000919,
070612 - ref SDS 25 0001, which is why I suggested that Kelly submit the letter
070613 - via email in our telecon on 001127. ref SDS 44 UR4K
070614 - ..
070615 - Kelly proposed that we send MBNA a payment of $100 today,
070616 - pending resolution of disputes under MBNA's proposal on 001130 set out
070617 - in Kelly's letter that has not yet been received.
070618 -
070619 - He said MBNA is willing to accept a fixed payment of $100 per month
070620 - for 3 or 4 months, while we work through pending disputes and agree
070621 - on a settlement.
070622 -
070623 - I agreed to Kelly's offer, and advised I would send the payment to
070624 - him via transmittal letter to ensure proper accounting.
070625 -
070626 -    [On 001206 Kelly confirmed this understanding. ref SDS 45 LW4K
070627 -
070628 - Kelly said he will make an entry in MBNA's computer system so that
070629 - payment of $100 will be shown in future MBNA statements.
070630 -
070631 - Kelly requested that we send the payment to him at the following
070632 - address....
070633 -
070634 -                Kelly Jackson
070635 -                MBNA
070636 -                P.O. Box 15137
070637 -                Willmington, DE  191850
070638 -
070639 - Kelly asked to have the account number put on the check.
070640 - ..
070641 - Submitted ref DIT 1 0001 confirming this discussion, and
070642 - enclosing check #2368 in the amount of $100, in accordance with MBNA's
070643 - offer today, per above.
070644 -
070645 -     [On 001206 Kelly has not yet received payment. ref SDS 45 4Y4F
070646 -
070647 -     [On 001212 Kelly has not received payment, discloses he is in
070648 -     Cleveland, not in Deleware. ref SDS 46 0001
070649 -
070650 -
070651 -
070652 -
070653 -
0707 -
0708 -