CONTACTS 
0201 - Bootstrap Institute
020101 - Mr. Henry van Eykan; Webmaster

SUBJECTS
Killer App KM Solution Needed
Link Original Sources Aids Understanding Context, Doug Engelbart
Doug's Writings Alignment
Accountability by Linking
Define OHS and DKR
OHS DKR Defined based on Doug's Documents
KM Learn by Doing KM Create Culture of Knowledge Essential Convert fr
SDS Enables Learning KM by Doing KM
Learn KM by Doing KM on DKR Project, 000326
SDS Proof of Concept DKR, 000426
Culture of Knowledge Paradigm Shift Documents to Knowledge Space
Counterintuitive KM Design Architecture Human Thought Requires Experi
SDS Offered for Sale to Learn KM

4615 -
4615 -    ..
4616 - Summary/Objective
4617 -
461701 - Follow up ref SDS 47 D3AK.
461702 -
461703 - Submitted ref DIT 1 0001 on developing a definition of OHS and DKR
461704 - based on the project record, especially Doug's documents, ref DIT 1
461705 - 00FL; and, also, setting a standard for work product that meets good
461706 - management practice to provide an audit trail using traceability to
461707 - original sources for an effective organizational memory, in accordance
461708 - with Doug's request on 001025, which so far everybody has ignored.
461709 - ref SDS 34 00VU
461711 -  ..
461712 - This letter answers Frode Hegland's request for comments in a separate
461713 - record today that submits an OHS Overview without links to original
461714 - sources, ref SDS 48 0001, even though it instructs others on how to
461715 - create links to the Overview. ref SDS 48 J17J
461716 -
461717 -     [On 001123 Paul Ferhount worries about how to solve world
461718 -     problems, letter explains a culture of knowledge is only solution.
461719 -     ref SDS 50 ZK5I
461720 -
461722 -  ..
461723 - Sell SDS Enable People to Implement Goals for OHS/DKR
461724 -
461725 - Offered to sell SDS under a royalty arrangement that would enable the
461726 - team to meet evident demand for transitioning from IT to using webmail
461727 - that creates Knowledge Space by linking the record in useful ways,
461728 - ref DIT 1 014P, and this experience, over time, would transition
461729 - engineers to advance beyond IT.
461730 -
461731 -
461733 -  ..
461734 - Learn Knowledge Management by Doing Knowledge Management Using SDS
461735 -
461736 - Transition from information tools to a culture of knowledge requires
461737 - learning Knowledge Management capability by using SDS to perform
461738 - Knowledge Management in doing daily work, ref DIT 1 01BS, per planning
461739 - on 000804, ref SDS 23 3353, and discussion with Doug on 001027.
461740 - ref SDS 35 7B8F
461741 -
461742 -     [On 020726 Tom Munnecke asks about transformational information
461743 -     systems. ref SDS 63 OX9N
461744 -
461745 -
461747 -  ..
461748 - Fun Working Intelligently Experience Power of Knowledge
461749 -
461750 - The letter today also notes the power of knowledge is fun making
461751 - connections of cause and effect that leverage intelligence.
461752 - ref DIT 1 01FT  Making "intelligence" work "fun" was cited previously
461753 - on 001004, ref SDS 29 6N9G, similar to playing the piano. ref SDS 29
461754 - GR5L
461756 -         ..
461757 -        [On 040312 "power of knowledge" to predict the future derived
461758 -        from connecting cause and effect under the "locality
461759 -        principle." ref SDS 64 YH4G
461761 -  ..
461762 - This helps meet demand for context that aids understanding, cited by
461763 - Gil Regev on 001019. ref SDS 33 M94R
461765 -  ..
461766 - On 001031 Jack Park noted advantage of gaining experience doing KM in
461767 - order to learn how to develop OHS. ref SDS 36 0S8L
461768 -
461769 -        [On 001127 Eric says KM too complex to develop requirements for
461770 -        core capability. ref SDS 52 0001
461771 -
461772 -        [On 001128 submit example of Doc Log summarizing documents and
461773 -        position in context of Knowledge Space. ref SDS 53 0001
461775 -         ..
461776 -        [On 001126 Henry van Eykan commends SDS to project. ref SDS 51
461777 -        0001  Eugene Kim offers alternate proposal to learn KM by using
461778 -        existing tools, ref SDS 51 T63N, and Grant Bowman says existing
461779 -        tools don't support KM. ref SDS 51 325L
461781 -         ..
461782 -        [On 001202 suggested team take the KMCI course and join the
461783 -        KMCI new discussion on a theory of knowledge. ref SDS 54 0001
461784 -        ref SDS 54 K96N
461786 -         ..
461787 -        [On 001221 Gary Johnson says DKR progress slow. ref SDS 55 0159
461789 -         ..
461790 -        [On 010114 talking about KM is doing KM. ref SDS 56 VS4J
461792 -         ..
461793 -        [On 010131 Eugene Kim submits tools to the team to help add
461794 -        links with purple numbers for doing KM. ref SDS 57 XZ8G
461796 -         ..
461797 -        [On 010205 Alon Schwarz reports BrowseUp is counterintuitive,
461798 -        OHS/DKR team plans to develop independently. ref SDS 58 K3RJ
461800 -         ..
461801 -        [On 010217 letter to Denham Grey who asked for input on KM
461802 -        based on POIMS, says only way to learn KM is by doing KM.
461803 -        ref SDS 59 0F5J
461805 -         ..
461806 -        [On 011003 Eric Armstrong reports IT doesn't work for doing KM,
461807 -        causes hopeless quagmire of information overload; needs context
461808 -        to aid understanding. ref SDS 60 EC5N
461810 -         ..
461811 -        [On 011006 letter to John Deneen recommends providing context
461812 -        of links, ref SDS 61 MZ7N, giving feedback to illustrate how
461813 -        context can be presented to aid understanding. ref SDS 61 FF5K
461815 -         ..
461816 -        [On 020723 offered to sell SDS again because Eric Armstrong
461817 -        wrote a letter saying he believes people would use SDS to gain
461818 -        benefits that enable people to find everything, since nobody
461819 -        can find anything using methods everybody likes. ref SDS 62
461820 -        0001
461821 -
461822 -
461823 -
4619 -

SUBJECTS
SDS Price Terms to Use SDS for Reengineering to Design OHS

4703 -
470401 -      ..
470402 -     Price for SDS Requested by Doug to Build an OHS System
470403 -
470404 -     On 001119 I called Doug following up our call on 001027,
470405 -     ref SDS 35 OH9N, and we spoke for an hour or so.  During the call
470406 -     on 001119 Doug asked for terms and conditions that would enable
470407 -     the DKR team to use SDS, so they can design and develop software
470408 -     for an OHS.
470410 -      ..
470411 -     At that time I suggested the royalty arrangement set out in the
470412 -     letter today, ref DIT 1 016P, which aligns with planning on
470413 -     000804. ref SDS 23 3353  The letter today confirms that discussion
470414 -     to find a way for the team to gain experience doing KM so they can
470415 -     learn how to create KM tools, per the record on 001115,
470416 -     ref SDS 45 QU5H, and on 001116 showing mistakes and delays
470417 -     ref SDS 47 0001, because the team does not have the means to
470418 -     implement the Guide to Running NICS, which includes linking the
470419 -     record as Doug requested recently on 001025, ref SDS 32 GH8L, and
470420 -     was originally proposed on 000427. ref SDS 17 2867  This would
470421 -     expedite SRI's objective to create an SDS program, reported by Pat
470422 -     Lincoln on 000829, ref SDS 25 1056, also, cited by Doug at the
470423 -     meeting on 001017. ref SDS 32 3960
470424 -
470425 -         [On 001118 called Doug to wish him a good trip for the event
470426 -         in Washington where is to receive the National Medal of
470427 -         Technology. ref SDS 53 CH5F
470429 -      ..
470430 -     Aligns with favorable reports on SDS submitted by Jack Park,
470431 -     ref SDS 46 0001, and by Paul Ferhnout, both on 001116. ref SDS 46
470432 -     H23M
470434 -      ..
470435 -     Solves problem reported on 000324 that nobody knows how to do KM;
470436 -     industry needs Killer Application. ref SDS 12 4877  Earlier on
470437 -     950710 Landauer said engineers don't know what to program that
470438 -     makes computers useful for improving management productivity.
470439 -     ref SDS 3 3375
470441 -  ..
470442 - Proposal tests demand to perform KM, cited in the letter on 001014,
470443 - ref SDS 29 0A3H, for accomplishing the objective Henry van Eykan set
470444 - out in the meeting on 001105 to preserve Doug's legacy, ref SDS 38
470445 - 8621, by using his work to guide current work, ref DIT 1 014P, set out
470446 - in the letter to the team on 001109. ref SDS 41 MY2F
470448 -  ..
470449 - Proposal enables people to use webmail demonstrated the past year, in
470450 - order to learn about Knowledge Managment. ref DIT 1 01FT
470451 -
470452 -     [...in a separate record Eric Armstrong again cites "critical"
470453 -     need for KM capability, but there is no evidence of willingness to
470454 -     perform KM. ref SDS 48 LM7H
470456 -      ..
470457 -     [On 001127 Eric explains difficulty he is having solving the
470458 -     complexity of the KM design; submit letter explaining that SDS can
470459 -     solve this problem. ref SDS 52 TH9O
470461 -      ..
470462 -     [On 001221 Gary Johnson worries progress on DKR is slow because
470463 -     there is no agreement on course of action. ref SDS 55 0159
470465 -  ..
470466 - Reviewed dispute about definitions for OHS and DKR from the beginning
470467 - of the project, ref DIT 1 0001, for example, Eric's letter on 000120,
470468 - ref SDS 11 3002, was continued 10 months later on 001116, when he
470469 - proposed a new name, OHR, ref SDS 47 PP3T, because he still feels
470470 - uncomfortable with DKR. ref SDS 47 JS5H and ref SDS 47 SV8I  The same
470471 - day on 001116 Adam submits definitions for OHS and DKR, based on
470472 - conversations with Doug, ref SDS 47 D3AK, but Adam does not provide
470473 - links to Doug documents, which Adam had strongly recommended on
470474 - 001115, ref SDS 45 L87F, and which, not only had Doug specifically
470475 - requested on 001025, ref SDS 34 00VU, but both Adam and Eric had urged
470476 - on 000424, ref SDS 15 1590, and ref SDS 15 0786, as reviewed on
470477 - 001115. ref SDS 45 X75G
470479 -  ..
470480 - Eric constructed a new idea for an "OHR" on 001116, ref SDS 47 PP3T,
470481 - after calling for consistent use of terminology. ref SDS 45 0001
470483 -  ..
470484 - Grove calls strategic dissonnance on 980307, ref SDS 6 5517, people
470485 - saying and urging one course of action, and not taking the action they
470486 - urge others to take. ref DIT 1 014P
470488 -  ..
470489 - Cite letter to team on 000920, ref DIP 1 004N, showing KM takes time.
470490 - ref DIT 1 005J
470492 -  ..
470493 - Cite Eric's letter on 000614 showing he relied on Doug's paper for
470494 - Technology Template Project, ref DIT 1 00FL, that discusses a
470495 - "repository" for Dynamic Knowledge Caputer, which is close to DKR.
470496 - ref SDS 21 GF9G
470498 -  ..
470499 - Cite Doug's 1992 paper, ref DIT 1 00FL, calls for OHS to be the
470500 - repository. ref SDS 10 0784
470501 -
470502 -
470503 -
4706 -

SUBJECTS
Earnings Stock Price Drop Builds Demand Better Management
Need is Different from Market Demand
KM Demand Low Because No Calls for SDS, Letter to Morris
Information Overload Drives Market Growing for KM Development, But No
Customers Resist New Methods Paradigm Shifts Like Familiarity
Culture of Knowledge Transition from Information Culture
Making more money
Success Inertia Blinded by Common Sense
Income Convys False Competence Conceals Need for Change Improvement t
Deferred Rewards Defy Common Sense

5812 -
581301 -  ..
581302 - Demand for KM Not Driven by Huge Needs; Culture of Knowledge Needed
581303 -
581304 - Submitted second letter ref DIT 2 0001 responding to Paul Fernhout's
581305 - letter on 001116. ref SDS 46 H23M
581306 -
581307 - Cited...
581308 -        ..
581309 -    1.  People who want to do KM are those who feel pressure of
581310 -        information overload, ref DIT 2 QY6L, which causes earnings and
581311 -        stock prices to go down, for example Intel on 009922,
581312 -        ref SDS 26 0001 and VA Linux on 001106. ref SDS 39 0001
581314 -         ..
581315 -        Few executives correlate earnings with information overload,
581316 -        ref DIT 2 CR4F, that causes meaning drift, explained in NWO.
581317 -        ref OF 2 9449  They want downsizing, cell phones, email and
581318 -        smarter people, per meeting with Axiom on 950426. ref SDS 2
581319 -        2394  People lack confidence per Henry's letter on 000926.
581320 -        ref SDS 27 004M  Pilot testing is needed per the letter to SRI
581321 -        on 001011, ref SDS 30 0001, to establish that investing
581322 -        intellectual capital saves time and money, per POIMS,
581323 -        ref OF 1 1101, as it does for the farmer, also, cited on
581324 -        950426, ref SDS 2 4404, discussed in letter to team on 001102.
581325 -        ref SDS 37 W89O
581326 -        ..
581327 -    2.  Seniors need help remembering medical instructions,
581328 -        ref DIT 2 0F7K, and doctors need help maintaining alignment of
581329 -        information on a growing patient population, discussed in the
581330 -        proposal to SRI on 001011. ref SDS 30 FO7F
581332 -         ..
581333 -        Example of mistakes at Kaiser on 990910. ref SDS 7 3038 and
581334 -        ref SDS 7 6305, which aligns with high cost of medical
581335 -        mistakes, reported on 990912, caused by poor communication
581336 -        ref SDS 8 0960, which resist correction due to culture of
581337 -        denial. ref SDS 8 3416
581339 -         ..
581340 -        Engineering mistakes are illustrated by problems at NASA
581341 -        reported on 991001, ref SDS 9 0001, Intel reported on 000822,
581342 -        ref SDS 24 019R, and by Firestone on 001011. ref SDS 31 0001
581343 -        ..
581344 -    3.  NWO explains core problem of people and human systems
581345 -        being overwhelmed by complexity, ref DIT 2 0F7K, caused by
581346 -        information overload, per Welch publications on the web....
581347 -
581348 -            http://www.welchco.com/00601.HTM#8456
581350 -         ..
581351 -        Paul's letter on 001116 indicates Communication Metrics on the
581352 -        Internet accomplishes the objective of OHS, ref SDS 46 H23M,
581353 -        reported in another record today, ref SDS 48 00BP, and cited on
581354 -        001114 discussing Doug's goal to improve competency for
581355 -        handling complex problems. ref SDS 43 SU3L
581356 -        ..
581357 -    4.  Creating KM requires a culture of knowledge, proposed in
581358 -        the letter to SRI on 001011, ref SDS 30 0001, formed by first
581359 -        learning KM, which is a secret, per the letter on 001102.
581360 -        ref SDS 37 FG6O, which requires education and experience, per
581361 -        meeting with Henry van Eykan on 001105. ref SDS 38 BM6T
581363 -         ..
581364 -        Learning the secret requires setting aside the tools for awhile
581365 -        and learning KM by doing KM. ref DIT 2 MJ6J
581366 -
581367 -           [On 001122 Eric Armstrong submits letter noting that large
581368 -           number of projects to create KM does not show that anyone
581369 -           knows how to create it. ref SDS 49 0001
581370 -
581372 -         ..
581373 -        Success Innoculates People from Need to Improve
581374 -
581375 -        Software engineers not anxious to adopt KM, because they feel
581376 -        they are good knowledge workers based on demand for their work.
581377 -        ref DIT 2 V9RA  Culture of denial in medical practice reported
581378 -        on 990912, ref SDS 8 3416, innoculates engineers from improving
581379 -        work practice, since they are already well paid, per analysis
581380 -        on 901007. ref SDS 1 ZS4H
581382 -         ..
581383 -        Grove noted that executives are unwilling to admit the
581384 -        magnitude of the problems they face, reported on 980307.
581385 -        ref SDS 6 2044
581386 -
581387 -
581388 -
581389 -
581390 -
581391 -
581392 -
581393 -
581394 -
581395 -
581396 -
581397 -
5814 -