THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: November 18, 2000 11:27 AM Saturday; Rod Welch

Letter to MBNA on resolution of disputes.

1...Summary/Objective


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CONTACTS 
0201 - MBNA - Maryland Bank                 800 441 9977
020101 - Ms. Vanessa Benjamin; Account Manager  =800 388 6970
020102 - Customer Assistance  =800 421 2110
0202 - MBNA - Maryland Bank, NA             800 441 9977
020201 - Wilmington, DE
020202 - Ms. Toni Tabor; Customer Assistant  =Telephone
020203 - Customer Assistance  =800 421 2110

SUBJECTS
First USA - 6533, $21,000 check 2566
MBNA Credit - 4195 89
First USA - 6533, $21,000 check 2565
MBNA CDW Fails Honor RMA Defective HP Notebook Computer
MBNA Mishandled Check #2656

0707 -    ..
0708 - Summary/Objective
0709 -
070901 - Follow up ref SDS 41 0000, ref SDS 40 0000.
070902 -
070903 - Submitted ref DIT 1 0001 to confirm telecon with Toni on 001113 that
070904 - the account is in dispute status.
070905 -
070906 -    [On 001122 received message from Kelly Jackson at MBNA, and
070907 -    returned call, leaving message about this letter. ref SDS 42 0001
070908 -
070909 -    [On 001127 received call from MBNA. ref SDS 43 0001
070910 -
070911 -    [On 001206 MBNA reports improper charge by CDW was corrected.
070912 -    ref SDS 44 UJ6M
070913 -
070914 -    [On 010103 received letter from MBNA commenting on CDW dispute.
070915 -    ref SDS 45 0001
070916 -
070917 -
070918 -
070919 -
070920 -
0710 -
0711 -
Distribution. . . . See "CONTACTS"