CONTACTS 
0202 - IBM Global Financing                 914 765 6487                                                                                                                  O-00000319 0201
020201 - Mr. Ross H. Armstrong
020202 - armstror@us.ibm.com                                                                                                                                              O-00000319 0201
020203 - U.S. Sales Development                                                                                                                                           O-00000319 0201

SUBJECTS
Armstrongs, Ross, etc.
Diane Armstrong

0604 -    ..
0605 - Summary/Objective
0606 -
060601 - Follow up ref SDS 14 0000, ref SDS 13 0000.
060602 -
060603 - Called Ross on Saturday afternoon, following up ref DIP 2 0001 that
060604 - answered Ross' letter about their vacation, ref DRP 1 0001, received,
060605 - on 000330. ref SDS 14 0001
060606 -
060607 -     Submitted ref DIT 1 0001 linked to this record to cover our
060608 -     telecon, and wishing Ross and the family well for the holidays.
060609 -
060610 -     [On 001115 sent follow up on possible school project for the kids
060611 -     based on Doug Engelbart's award. ref SDS 18 0001
060612 -
060613 - Everyone is in good health, and seemingly on top of their game.  The
060614 - more severe winter season has not turned out to be a big issue.
060615 - Claudia's assignment with Chevron has worked out well.  Ross seemed to
060616 - indicate he was given the opportunity to move to Paris, which he
060617 - anticipated on 981024, ref SDS 5 7388, but decided against it, so that
060618 - the kids can complete school in the US.  His work requires travel to
060619 - Europe, which brings familiarity with conditions there.  Possibly the
060620 - vacation last March to London and Paris, led to current thinking on
060621 - staying in the States for the time being. ref SDS 14 0001
060622 -
060623 - The family is getting ready to root for Stu in a football game
060624 - tomorrow.  Stu seems to be in the 3rd or 4th grade, following in his
060625 - big brother's foot steps.  Hutch is playing linebacker on the varsity,
060626 - as a sophomore in high school.  The team is in the play offs, so
060627 - everybody is excited.  Hutch is about 5' 10" and 190.  Ross thinks he
060628 - may get to 6' 2" and 200 plus, definite prospect material.  Hutch has
060629 - taken up wrestling, to provide a rounded athletic experience.  Did not
060630 - discuss gymnastics, tumbling and trampoline work for balance, but
060631 - wrestling helps on balance and body control.
060632 -
060633 - Richard and Nina are doing well.
060634 -
060635 - Richard is still living on a house boat in Marina Dell Rey, I think
060636 - Ross said, which is near his duty station in San Diego.  His new wife
060637 - is young enough to have children.  Richard would be an older dad, but
060638 - he is great with children, and would make a good father.
060639 -
060640 - Nina seems to be in Orinda.  She has not married; she has been with
060641 - the same guy for 9 nears.  Nina's two girls with her now, and they are
060642 - close to their father's home, so everybody can keep in touch.  Ross
060643 - gets out this way on occasion, and there have been continuing
060644 - opportunities for the cousins to visit, both here and in Conneticut.
060645 - ..
060646 - The bad news is that Diane was diagnosed with breast cancer last
060647 - April.  She is undergoing chemotherapy, and everybody has their
060648 - finders crossed this works.  Otherwise she will need a masectomy.  It
060649 - is not good history that Lucille contracted cancer, since this stuff
060650 - runs in the family, per discussion with Diane on 930517, ref SDS 3
060651 - TP4N, and earlier with Lucille on 930430. ref SDS 2 0001  Apparently,
060652 - Ross is getting the call again to provide the main support, because
060653 - Richard is in San Diego, and Nina continues to have personal issues
060654 - with Diane that prevent her from providing family support.  Sounds
060655 - like Diane has some friends who are helping her.  This is not good.
060656 - Diane has always been a little difficult to work with, but that stuff
060657 - has to take second place to getting things done.
060658 - ..
060659 - We did not discuss if Jamie and Dee Johnston are still around
060660 - and can help coordinate.  Dee was very helpful with Lucille, for
060661 - example on 930427. ref SDS 1 0001 and on 930525. ref SDS 4 0001
060662 -
060663 - Ross is keeping up with running and 50 push ups.  Mentioned I can do
060664 - about 30, and knee issues have come up that curtail tennis, reported
060665 - on 990924. ref SDS 7 0001
060666 -
060667 - Ross runs during lunch time at work, and so doesn't have a lot of
060668 - opportunity to run with Hutch and Stu.  He should try to do this, and
060669 - let the boys win on occassion, or at least make it fun. Exercise will
060670 - be more important for Ross and Claudia over the next 20 years, than it
060671 - has been the past 20 years.  A life style of regular exercise formed
060672 - up until now, particularly running, will help, as much as anything
060673 - can, in staving off the ravages of time.
060674 -
060675 - Ross has never heard of Knowledge Management, which is a pretty good
060676 - barometer of market consciousness, that supports analysis on 001004
060677 - explaining why there are no customers for improving management.
060678 - ref DIP 4 TK4H  His job making loans brings to his attention new
060679 - stuff.  Since he has not heard of KM, this suggests it is not sweeping
060680 - corporate America, probably for the reasons in the letter, ref DIP 3
060681 - 0001, to the team at SRI on 000920. ref SDS 16 2V5F
060682 - ..
060683 - Ross has passed along to Hutch from time to time mail on
060684 - Prometheous. This is a back burner issue for Hutch, who is focused on
060685 - athletics, school work assignments and girls, not necessarily in that
060686 - order. I mentioned Prometheous came up again in the letter on Doug
060687 - Engelbart's award of the National Medal for Technology, reported on
060688 - 001107. ref SDS 17 0001
060689 -
060690 - Ross feels successful executives develop a balance between reliance on
060691 - verbal skills and literacy.  This aligns with the article in Fortune
060692 - on 990625. ref SDS 6 7344  We discussed briefly pressures in the work
060693 - place that suppress literacy, reviewed in the record on Prometheous,
060694 - 991108. ref SDS 8 7520
060695 -
060696 -
060697 -
060698 -
060699 -
060700 -
060701 -
060702 -
060703 -