THE WELCH COMPANY
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San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: October 5, 2000 01:16 PM Thursday; Rod Welch

Henry van Eykan comments on DKR and SDS.

1...Summary/Objective
2...SDS Core of Knowledge Management at Personal and Enterprise Level


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CONTACTS 

SUBJECTS
Eykan SDS Supports KM Effectively
KM = Info Management + Time Management
SDS Demonstration for Henry
Demonstrate SDS, Communication Metrics
Alarmed OHS Slow Progress
SDS Demonstration Planning, Henry van Eykan

1808 -
1808 -    ..
1809 - Summary/Objective
1810 -
181001 - Follow up ref SDS 76 0000, ref SDS 75 0000.
181002 -
181003 - Henry confirms understandings from a call yesterday. Characterizations
181004 - on some issues are different from the way I would explain the
181005 - discussion.  Henry requests corrections, and these are provided below
181006 - including progress on OHS development.  He confirms plans to visit the
181007 - Bay Area next week, and requests an opportunity for him, Doug, Eugene
181008 - and Nicholas to see a demonstration of SDS.  At this time we can plan
181009 - for Henry to observe SDS.  A broader demonstration can be arranged
181010 - through meetings under discussion with Doug at SRI.
181011 - ..
181012 - Submitted ref DIT 1 0001 linked to this record to correct
181013 - understandings, per Henry's request.  Follows up letter to DKR team
181014 - yesterday on why project is quiet. ref SDS 81 0001
181015 -
181016 -
181017 -
181018 -
1811 -
1812 -
1813 - Progress
181401 -  ..
181402 - SDS Core of Knowledge Management at Personal and Enterprise Level
181403 -
181404 - Follow up ref SDS 76 IP7F, ref SDS 75 IP7F.
181405 -
181406 - Received ref DRT 1 0001 from Henry relating understandings from our
181407 - call yesterday discussing the opportunity to focus on the architecture
181408 - of human thought in his work on KM, and for the colloquium he is
181409 - planning. ref SDS 76 PO4F  The call supplemented my letter to Henry,
181410 - ref DIP 10 0001, on 000927, ref SDS 76 0001, congratulating him for
181411 - launching a colloquium cited in his letter on 000926. ref SDS 75 Y2Q9
181412 -      ..
181413 -      Henry indicated during the call yesterday that he is coming
181414 -      to the Bay Area next month.  Possibly we can meet and he can see
181415 -      SDS, as he requested in his letter on 000926. ref SDS 75 IP7F
181416 -
181417 -      Henry requests a demo for himself and others, below. ref SDS 0
181418 -      1M5F
181419 -
181420 -         [On 001105 demonstrated SDS to Henry. ref SDS 83 IP7F
181421 -
181422 -      He also related that he has only followed about 25% of project
181423 -      email.
181424 - ..
181425 - Henry says in his letter today he drew from our telecon
181426 - yesterday that not all is well with OHS development.  He understands
181427 - things are moving rapidly toward having a prototype OHS; however,
181428 - Welch maintains this will not be a true KM tool. ref DRT 1 NJ5L
181429 -
181430 -      On 001004 sent letter to Eric and the DKR team suggesting ideas
181431 -      to expedite progress, and suggesting that making intelligence fun
181432 -      is more attractive than focusing on needs. ref SDS 81 0001
181433 -
181434 - Henry was alarmed by my comments yesterday, which he describes in his
181435 - letter as having related that the OHS team is not getting anywhere
181436 - fast. ref DRT 1 TT9O
181437 -
181438 - The following points address Henry's understandings...
181439 -
181440 -    1.  The intent of the discussion with Henry on 001004 was not to
181441 -        cause alarm, but to focus on education, per the letter,
181442 -        ref DIP 7 5U6G, to Henry on 000920, ref SDS 69 2V5F, and follow
181443 -        up about the architecture of human thinking, in the record on
181444 -        000927, ref SDS 76 PO4F, so that people are able to support
181445 -        Knowledge Management, since it appears from email traffic that
181446 -        there is no awareness of this issue, based on Eugene Kim's
181447 -        report on 000928. ref SDS 78 X57F  Explanations of KM have been
181448 -        continuously submitted to the team since at least 000317,
181449 -        ref SDS 24 4782, and only Henry and Jack Park have commented,
181450 -        indicating the need for education, which led to the call for a
181451 -        follow up Colloquium at Stanford in the record on 000927.
181452 -        ref SDS 76 QF6I  Lack of progress understanding KM underscores
181453 -        Doug's call on 000326 for the project team to use KM for the
181454 -        project in order to learn how to build tools. ref SDS 26 5972
181455 -
181456 -        OHS development can be characterized as being "well" relative
181457 -        to similar projects by other ogranizations, reported by Lee
181458 -        Iverson at SRI on 000324. ref SDS 25 4877 The project does not
181459 -        have a schedule nor budget.  Therefore progress cannot be
181460 -        formally assessed; yet, since there is a fairly significant set
181461 -        of requirements, and since KM has been explained, for example
181462 -        on 000518, ref SDS 40 3528, then even though the requirements
181463 -        do not accomplish KM, per se, the DKR project is ahead of
181464 -        others, because nobody else understands KM either, per Marcello
181465 -        Hoffman during the meeting on 000330. ref SDS 28 2627  There is
181466 -        no evidence of development underway on a prototype OHS by the
181467 -        DKR project, or by anyone else.  Welch maintains that SDS
181468 -        supports Knowledge Management, and this is the core component
181469 -        of an effective Enterprise Management system.
181470 -
181471 -    2.  On 000615 DKR team meeting at SRI reported that requirements
181472 -        Eric Armstrong prepared for a Collaborative Document System
181473 -        (CDS), would be used for the OHS. ref SDS 48 2808
181474 -
181475 -    3.  Team further reported that not enough is known about Knowledge
181476 -        Management to develop that capability, so the initial effort
181477 -        will be to improve email. ref SDS 48 H67O
181478 -
181479 -    4.  On 000815 meetings at SRI were discontinued. ref SDS 62 0001
181480 -
181481 -    5.  On 000824 Eric Armstrong reported that Doug proposes the Rod
181482 -        Welch system for the OHS architecture. ref SDS 63 PU5N
181483 -
181484 -    6.  On 000927 Eric submitted a letter to the DKR team asking why
181485 -        email traffic has slowed, and whether anyone is working on the
181486 -        OHS? ref SDS 77 0001  Accordingly, Eric may not be working on a
181487 -        prototype OHS to implement requirements prepared for a CDS,
181488 -        which the DKR team adopted for the OHS on 000615, per above.
181489 -
181490 -    7.  On 000928 Eugene Kim reported progress, ref SDS 78 0001, and
181491 -        asks contributors to take the initiative to begin production
181492 -        work. ref SDS 78 1Y9I
181493 -
181494 -        Eugene confirms report on 000615 that KM was not understood; he
181495 -        maintains this has now been corrected.  Nothing is submitted
181496 -        showing a useful understanding of KM. ref SDS 78 X57F  Nothing
181497 -        in email traffic shows understanding has grown from the record
181498 -        on 000120, when it was suggested this issue needs research.
181499 -        ref SDS 16 5063
181500 - ..
181501 - Henry further understands that Doug and I have conversed about
181502 - building an OHS around SDS, to take SDS, from a personal KM tool to a
181503 - shared KM tool.
181504 -
181505 -     This relates to a telecon with Doug on 000929, ref SDS 79 0001
181506 -
181507 -     SDS is designed under POIMS technology that integrates personal
181508 -     and organizational management. ref OF 1 1054  It therefore
181509 -     supports shared information to grow personal and group knowledge
181510 -     using a unique design for augmenting intelligence for individuals
181511 -     and organizations to form the core of Enterprise Management,
181512 -     explained in a letter, ref DIP 9 WX7K, previously on 000926.
181513 -     ref SDS 75 WT4M
181514 -
181515 -        Point 4 in the letter to Henry corrects misunderstanding that
181516 -        SDS is limited to personal knowledge. ref DIT 1 QU8N
181517 -
181518 -     SDS can be greatly improved.  Doug's many years working on these
181519 -     issues, and the help of others can advance SDS under POIMS
181520 -     technology.
181521 -
181522 - Henry requests corrections of understandings in his letter today.
181523 - ref DRT 1 PL6F
181524 -
181525 - Henry related my comment that info mgt + time mgt --> KM. ref DRT 1
181526 - WQ6K
181527 - ..
181528 - He confirms planning to visit next month, and anticipates
181529 - meeting to see SDS. ref DRT 1 KS4H
181530 -
181531 -    We discussed this yesterday, per Henry's request on 000926.
181532 -    ref SDS 75 IP7F
181533 -
181534 -         [On 001105 demonstrated SDS to Henry. ref SDS 83 IP7F
181535 - ..
181536 - Henry requests a demonstration for Doug, Eugene and Nicholas, as
181537 - well as for himself. ref DRT 1 4U4O   This confirms Henry's request in
181538 - his letter on 000926. ref SDS 75 IP7F
181539 -
181540 -    Meeting with Henry so he can observe and fuss around with SDS is
181541 -    okay; however, demonstrating SDS to technical people needs work on
181542 -    business issues that are pending.
181543 - //
181544 -    per letter to Dave yesterday.
181545 -    ref SDS 80 0001
181546 -
181547 -    [...in another record called Pat Lincoln on progress setting the
181548 - // meeting with Doug. ref SDS 82 0001
181549 -
181550 -
181551 -
181552 -
181553 -
181554 -
181555 -
181556 -
181557 -
181558 -
181559 -
1816 -