CONTACTS 

SUBJECTS
Eykan SDS Supports KM Effectively
Natural Remembering Compare with SDS
2% of Mental Capacity is Used, SDS Lifts This Value
Cause of Errors, False Knowledge
SDS Subject Management Leverages Innate Reliance on Gist
Gist 5%-10% All People Can Remember
Memory Improved by SDS Knowledge Space
Feature Not Bug Induction Mistakes Limited Span of Attention, Pinker
How Soon Can I Get This in an SDS Record

4811 -
4811 -    ..
4812 - Summary/Objective
4813 -
481301 - Follow up ref SDS 72 0000, ref SDS 70 0000.
481302 -
481303 - Henry comments that SDS improves natural memory, and that this has
481304 - advantages for enterprise and good citizenship. ref SDS 0 IP7F  He
481305 - relates research showing people are limited by remembering only the
481306 - gist of things, usually incorrectly.  Natural memory is a big
481307 - advantage in the natural environment where human life evolved, but is
481308 - inadequate in the modern world.  SDS leverages natural memory to
481309 - significantly enhance human intelligence. ref SDS 0 B44L
481311 -  ..
481312 - Submitted ref DIT 1 0001 responding to Henry's letter today, and
481313 - congratulating him for launching a colloquium, reviewed yesterday.
481314 - ref SDS 72 Y2Q9  Copied Doug's team for reference on ideas to expedite
481315 - progress on DKR project.
481316 -
481317 -
481319 -  ..
4814 -
4815 -
4816 - Progress
481701 -  ..
481702 - SDS Improves Fragility of Human Memory, Turns Bug into a Feature
481703 -
481704 - Follow up ref SDS 72 IP7F.
481705 -
481706 - Received ref DRT 1 0001 from Henry responding to my letter yesterday,
481707 - ref DIP 9 0001 on Henry's letter that reports plans for another
481708 - colloquium. ref SDS 72 Y2Q9
481710 -  ..
481711 - Henry proposes comparing SDS capability to align current activity with
481712 - original sources, with "natural" remembering - how ideas gel and
481713 - develop within our subconscious minds while on the surface we attend
481714 - to other matters. ref DRT 1 6H6F
481715 -
481716 -     Consideration of SDS for maintaining alignment focuses on a key
481717 -     requirement called out by management standards.  On 950721 review
481718 -     of published ISO criteria showed requirements for traceability to
481719 -     original sources. ref SDS 8 1740  On 000722 professor Joe Ransdell
481720 -     cited "truth" as an implicit requirement for knowledge,
481721 -     ref SDS 54 0005, also, cited by professor Mary Keeler in a
481722 -     presentation to the DKR team at SRI on 000518. ref SDS 38 3528
481723 -     This indicates methods that help ensure an accurate record, and
481724 -     retrieve relevant information, add value to knowledge work, like
481725 -     management, engineering, law, medicine, etc., by increasing the
481726 -     reliability of decisions.
481727 -
481729 -  ..
481730 - 5% Remembering Gist of Things Supported by Research
481731 - Huge Opportunity to Improve Productivity Improve 5% Memory
481732 -
481733 - Henry cites psychologist Michael Gazzaniga (in his book "The Mind's
481734 - Past") explaining the fragility of human memory.  Henry suggests this
481735 - argues in favor of SDS, not only for managers in formal organizations,
481736 - but also for conscientious citizens in a complex society. ref DRT 1
481737 - PL6O
481738 -
481739 -     This supports analysis on 950204 showing people align information
481740 -     for only about a minute, then understanding begins to fade and
481741 -     become commingled, leading to mistakes and continual bumbling.
481742 -     ref SDS 5 0550  Earlier on 940327 Morris commented on self-evident
481743 -     benefits of SDS support for improving memory. ref SDS 4 J496
481745 -      ..
481746 -     On 960518 Landauer's paper on knowledge acquisition attributes
481747 -     fragile memory to the architecture of human thought that leads to
481748 -     meaning drift. ref SDS 10 3734  Consideration might be given in
481749 -     forming the colloquium Henry announced yesterday, ref SDS 72 Y2Q9,
481750 -     to report the opportunity for augmenting human memory, and by
481751 -     extension human intelligence, since memory is a big part of
481752 -     reasoning, reviewed on 900319. ref SDS 2 1323
481753 -
481754 -         [...below, Henry asks about a public demonstration of SDS.
481755 -         ref SDS 0 LR6J
481757 -      ..
481758 -     Based on Eric's report on 000824, ref SDS 60 PU5N, and Henry's
481759 -     analysis of SDS over these the past several days, Doug could
481760 -     conduct a follow up Colloquium at Stanford to report on findings
481761 -     from research the past 8 months.
481763 -  ..
481764 - Henry relates Gazzaniga citing research in his book shows people only
481765 - remember the gist of information, which aligns with Henry's letter on
481766 - 000307 saying people only remember 5% to 10%, ref SDS 24 1122, and an
481767 - earlier article for PMI on 960609 on ability of people to use only 2%
481768 - of memory. ref SDS 11 7311  He feels people should therefore make it a
481769 - habit of looking up information, rather than impulsively rely on
481770 - memory that is likely to be incorrect and incomplete under Gazzaniga's
481771 - theory. ref DRT 1 KN7N
481773 -  ..
481774 - An example of poor memory is in Henry's letter today. ref DRT 1 6H6F
481775 -
481776 -       [On 020110 Morris reports people only use 5% of MS Word and
481777 -       Outlook capabilities. ref SDS 74 CK4K
481778 -
481779 -       [On 021108 Bill Gates announces new project at Microsoft to
481780 -       integrate commands because people cannot remember how to
481781 -       navigate menus to use more than 5% of the commands in Microsoft
481782 -       programs. ref SDS 75 EFBE
481784 -  ..
481785 - SDS leverages ability to remember the "gist" of things by using this
481786 - resource to quickly find accurate information on chronologies that are
481787 - connected into patterns of cause and effect that comprise knowledge.
481788 - ref SDS 0 KY4G
481789 -
481790 -           [On 001105 Henry feels SDS is a good memory aid. ref SDS 73
481791 -           FB4I
481793 -          ..
481794 -     1.  On 000307 Henry noted people remember 5% - 10% from reading,
481795 -         characterized as the "gist" of the story. ref SDS 24 1122
481796 -         POIMS technology that guides the SDS design strives to
481797 -         leverage human mental capacity. ref OF 1 08A5
481799 -          ..
481800 -         On 900303 Jeromy Campbell's book explains that "stories" are a
481801 -         powerful form of human memory that enable people to succeed by
481802 -         applying "rules" from past experience also, called paradigms,
481803 -         without having to remembering all of the details in a story.
481804 -         ref SDS 1 3016  Campbell says, however, that people pay a
481805 -         price for using common sense to fill in the gaps from
481806 -         remembering only the gist of things. ref SDS 1 4456
481808 -          ..
481809 -         In a widely acclaimed book...
481811 -                           ..
481812 -                          How the Mind Works
481813 -
481814 -         ...Steven Pinker points out that remembering only the "gist"
481815 -         of things is a "feature," not a "bug," of mental architecture,
481816 -         because it enables people to quickly draw relevant experience
481817 -         for outwitting prey and predators on the African savanna,
481818 -         where it is believed the human mind evolved, reviewed 990329.
481819 -         ref SDS 12 3196  Remembering 5%-10% of key experience is a big
481820 -         advantage for surviving in a natural context where competitors
481821 -         only remember 1%-2%.  Limited human memory only becomes a
481822 -         defect in a modern context, where action is transferred over
481823 -         time between people, ref SDS 12 RW6N, because transferring
481824 -         accelerates meaning drift, reviewed on 960518, ref SDS 10 3734,
481825 -         absent proactive alignment.  Since alignment takes time, the
481826 -         modern environment turns what should be our strongest asset --
481827 -         meetings, calls and email from a constant clamor for
481828 -         collaboration -- into our biggest liability, i.e.,
481829 -
481831 -               ..
481832 -              Communication is the biggest risk in enterprise
481833 -
481834 -
481835 -         ...because there is not enough time for alignment.  People
481836 -         feel there is plenty of time to fix mistakes, but not to avoid
481837 -         them by adding alignment.
481839 -          ..
481840 -     2.  POIMS explains false knowledge reflects the fragility of human
481841 -         memory that commingles unrelated information. ref OF 1 8316
481842 -         The record on 950204 amplifies this problem, ref SDS 5 0550,
481843 -         and explains a solution to add more "firepower" to alphabet
481844 -         technology for converting information into knowledge.
481845 -         ref SDS 5 4995
481846 -         ..
481847 -         An example of information overload causing meaning drift
481848 -         due to lack of alignment that imperials everyone, every day,
481849 -         is the high cost of medical mistakes, ref DIP 3 1680, from
481850 -         analysis on 990924. ref SDS 14 5576
481852 -          ..
481853 -         Another example is the recent rash of tire failures on Ford
481854 -         vehicles.  But, the list is endless, as indicated on 950327.
481855 -         ref SDS 6 0200
481857 -          ..
481858 -     3.  Covey relates that forming good work habits, which Henry
481859 -         proposes today for people to look up information instead of
481860 -         relying impulsively on personal recall, are hard to form, from
481861 -         analysis on 921205. ref SDS 3 4803
481862 -
481863 -
481864 -
481865 -
481866 -
481867 -
4819 -

SUBJECTS
Advantages SDS, Communication Metrics
Gist Strengthen Weakness of Natural Memory, SDS
Gist Natural Memory Applied by SDS for Subject Management
Natural Remembering Improved by SDS Context Management
Usefulness Primary Design Criteria
Gist Leveraged by Organic Subject Structures
Gist 5% Memory Big Opportunity Improve Productivity Avoid Mistakes Or
Gist Lazy Loathe Improvement Good Enough to Get By Without Improving

5710 -
571101 -          ..
571102 -         SDS leverages innate human ability to use "gist" for subject
571103 -         management, what some call ontology, per review on 000221.
571104 -         ref SDS 20 8044
571106 -          ..
571107 -     4.  Starting with a general gist of what feels like an applicable
571108 -         subject, we step into an area showing the mind a variety of
571109 -         ways to express the initial gist.  Each alternative branches
571110 -         into other related but discrete areas with more ways to
571111 -         describe a subject.  Some are multiple ways of saying the same
571112 -         thing, others are variances for different but related meaning,
571113 -         where "meaning" is organic and in the extreme becomes fluid,
571114 -         as set out in POIMS, ref OF 1 0367, and discussed by Professor
571115 -         Mary Keeler at SRI on 000518. ref SDS 38 O43M  In a few
571116 -         seconds, stepping through the structure, we find something
571117 -         that seems like a good candidate to retrieve information.
571119 -          ..
571120 -         In 80% of the cases, this method helps the mind settle on a
571121 -         target subject in a few seconds; SDS then takes a few more
571122 -         seconds to find accurate information, which in 99% of the
571123 -         cases varies from initial impression, unless it has been
571124 -         recently reviewed.  Of course using the system regularly,
571125 -         makes natural memory more accurate.  So, there is a strong
571126 -         synergy between using tools to aid natural memory, and using
571127 -         natural memory to maintain an environment that aids natural
571128 -         memory.
571130 -          ..
571131 -         SDS has a variety of alternate ways to get information in the
571132 -         event one path fails.  Instead of subjects, we might use
571133 -         contacts, or subjects and contacts together, or functions, or
571134 -         subjects and functions together, or a file, or a date, or a
571135 -         period of dates and a key word.  99.9% of the time, these
571136 -         methods succeed within 5 minutes.  Lastly, if all else fails,
571137 -         we try a key word or phrase search on the record. This might
571138 -         take another several minutes.
571140 -          ..
571141 -         SDS records that link narrative with objectives provide an
571142 -         environment that regularly positions the mind in a context
571143 -         that shows correlations and implications for other issues,
571144 -         which affords an opportunity to quickly grow specific links
571145 -         and add subjects that continually help the mind remember.
571147 -          ..
571148 -         Finally, once we find a record that addresses our objective,
571149 -         we can use the 30 to 100 subjects assigned to it, plus direct
571150 -         links to obtain a larger contextual picture on our current
571151 -         point of interest.
571153 -          ..
571154 -         Gist that Limits Natural Memory, is Big Asset in SDS
571155 -         Improving Improvement Requires Means to Manage Knowledge
571156 -
571157 -     5.  Gist is an advantage in SDS, rather than a limitation cited by
571158 -         Henry on 000307, ref SDS 24 1122, leading to the rule that the
571159 -         biggest single step people can take to improve management and
571160 -         other knowledge work is to say at the end of a meeting...
571161 -
571162 -             Sounds great!  How soon can we get this into SDS to
571163 -             ensure everything aligns, like it seems at the moment?
571164 -
571165 -
571166 -
571167 -
571168 -
5712 -

SUBJECTS
Demonstrate SDS, Communication Metrics
Customer Requests for Information
Video Demonstrating Need for SDS

6005 -
600601 -  ..
600602 - Public Demonstration of SDS Needs Preparation, Setting
600603 -
600604 - Henry asks if there has been a public demonstration of SDS?
600605 - ref DRT 1 GM7L
600606 -
600607 -     Need the right setting for doing a public demonstration of SDS.
600609 -      ..
600610 -     Yesterday, Henry indicated interest in seeing SDS being used.
600611 -     ref SDS 72 IP7F
600613 -      ..
600614 -     On 000227 Dick Karpinski observed SDS being used and reported
600615 -     favorably to the DKR team. ref SDS 21 0897  There was no feedback
600616 -     from the team.
600617 -         ..
600618 -         The letter to Henry suggests follow up colloquium at
600619 -         Stanford could explain findings from 8 months of research
600620 -         showing SDS supports KM, per above. ref SDS 0 LQ5G
600622 -      ..
600623 -     On 000723 Cliff Joslyn with Las Alamos National Lab observed SDS
600624 -     being used. ref SDS 51 2205  He reported on 000925 that SDS has an
600625 -     excellent design for some KM tasks, and noted LANL cannot use the
600626 -     implementation at this time. ref SDS 71 RK3I
600628 -      ..
600629 -     Need to find people who want to use KM, rather than build a KM
600630 -     program for other people to use, per the letter to Henry on
600631 -     000920. ref SDS 66 2V5F
600632 -
600633 -
600634 -
600635 -
600636 -
600637 -
600638 -
6007 -