THE WELCH COMPANY
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S U M M A R Y


DIARY: September 26, 2000 03:54 PM Tuesday; Rod Welch

Henry van Eykan comments favorably on SDS, Com Metrics.

1...Summary/Objective
2...Demonstration of SDS Requested
3...SDS Aids Knowledge Work by Providing Continual Context
4...Intelligence is Fun Because Context is Effective
5...SDS Requires Discipline, Discourages Others from Trying
6...Accounting Practice Organic Structure Saves Time and Money
.....1...Knowledge is the engine of civilization; not extra work.
.....2...Technology makes hard work easier. It takes less discipline
7...Education Effort Being Launched with SDS as Guide


..............
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CONTACTS 

SUBJECTS
Eykan SDS Supports KM Effectively
Diligence, Redundant, Lazy, Lack Perspective
Fear Don't What to Write, SDS Doesn't Start from Scratch
SDS Record Causes Fear Customers Cannot Do this Much Writing
Customers Fear Cannot Create SDS Records Like Rod Does
SDS Effective for Knowledge Management
Remembering Aided by Writing and Linking
Analysis Linking Business Intelligence
SDS Standard Knowledge Management Time Organizes Information into Kno
SDS Core Driver of Knowledge Management
Context Management Analysis SDS Uses Information Different Sources Di
Remarkable SDS System Request for Demonstration
Fun Intelligence Relieves Stress and Improves the Work
Discipline Impacts Productivity
Context Management Positions Information in Patterns of Chronologies
Engineers Don't Want to Play DKR Do Engineering Management, 000614
Managers Don't Want to Manage Want DKR to Do Management, 000614
Amazing SDS Improves Memory, 000926 Henry van Eykan

5020 -
5020 -    ..
5021 - Summary/Objective
5022 -
502201 - Follow up ref SDS 69 0000, ref SDS 63 0000.
502202 -
502203 - Henry supports SDS for context management that uses information from
502204 - different sources and times. ref SDS 0 IP7F  He wonders how much
502205 - discipline is needed to produce SDS records. ref SDS 0 004M  Henry
502206 - characterizes SDS as a personal information system. ref SDS 0 LR6L
502207 - Henry has launched a project to educate young people about KM,
502208 - ref SDS 0 Y2Q9, and has drawn on SDS for guidance. ref SDS 0 5T7G
502210 -  ..
502211 - He says medical and health issues require him to slow down.
502212 - ref SDS 0 R9E3
502214 -  ..
502215 - Submitted ref DIT 1 0001 to Henry and Doug's un-rev team, wishing
502216 - Henry good health dealing with medical news for him to slow down, per
502217 - below. ref SDS 0 R9E3  Cited POIMS to clarify scope of SDS, per below.
502218 - ref SDS 0 LR6L  Explain SDS takes less discipline to perform KM.
502219 - ref SDS 0 004M
502221 -        ..
502222 -       [On 000927 Henry responds. ref SDS 70 IP7F
502224 -        ..
502225 -       [On 001105 Henry visits to see SDS demonstration. ref SDS 79
502226 -       0001
502228 -        ..
502229 -       [On 001126 Henry comments SDS to OHS/DKR team. ref SDS 81 0001
502231 -        ..
502232 -       [On 010811 Henry wants a paper to show SDS support for Doug
502233 -       Engelbart's ideas in Doug's 1992 paper. ref SDS 83 T67J
502234 -
502235 -
502236 -
502237 -
502239 -  ..
5023 -
5024 -
5025 - Progress
5026 -
502601 - Demonstration of SDS Requested
502602 - SDS Aids Knowledge Work by Providing Continual Context
502603 -
502604 - Received ref DRT 1 0001 from Henry which responds to my letter,
502605 - ref DIP 7 0001 on 000925, ref SDS 69 0001, and the initial letter on
502606 - education for KM, ref DIP 6 0001, on 000920. ref SDS 63 2V5F
502607 -
502608 - Henry says at the end of the letter...
502609 -
502610 -     ...I hope there will arise an opportunity for me to see you
502611 -     actually showing how you use that obviously remarkable system of
502612 -     yours. ref DRT 1 KR6F
502614 -        ..
502615 -       [On 000927 Henry asks about a public demonstration of SDS.
502616 -       ref SDS 70 LR6J
502618 -        ..
502619 -       [On 001005 Henry visiting the Bay Area in November, may be able
502620 -       to see SDS then. ref SDS 72 1M5F
502622 -  ..
502623 - Henry compliments SDS methodology for supporting communication that
502624 - draws quickly and accurately on information from different sources and
502625 - times. ref DRT 1 007Q  Some authorities call this context management.
502626 - On 000721 Joe Ransdell, professor of philosophy at Texas Tech,
502627 - explained SDS context aids understanding. ref SDS 47 E2FY
502629 -  ..
502630 - On 000824 Eric Armstrong cited benefits of context. ref SDS 57 G92D
502632 -  ..
502633 - On 000307 Henry noted that people only remember the gist of things,
502634 - about 5% - 10%, which presents a large target for SDS to improve.
502635 - ref SDS 19 1122  On 900319 improving human memory is a major part of
502636 - augmenting human intelligence. ref SDS 1 1323
502637 -
502638 -     [On 000927 Henry submits published source on people remembering
502639 -     only the "gist of things." ref SDS 70 PO4F
502641 -  ..
502642 - Example of "context" is the record on 000922 to prepare for an action
502643 - item review meeting for Doug's DKR team. ref SDS 67 0001
502644 -
502645 -     [On 001018 example of information. ref DRP 7 0001
502646 -
502647 -     [On 001017 converted information to knowledge. ref SDS 74 0000
502649 -  ..
502650 - Henry comments favorably on the accounting analogy, noting this work
502651 - practice requires careful treatment of information to avoid mistakes.
502652 -
502653 -     [On 001019 Gil Regev said it helps a lot to understand context.
502654 -     ref SDS 75 TF5H
502655 -
502656 -     [On 001025 Jack Park proposed KM support context. ref SDS 76 I58G
502658 -  ..
502659 - This supports analysis on 990803 showing SDS supports pattern language
502660 - methods implemented by accounting that uses double entry bookkeeping,
502661 - characterized as an original effort to manage context. ref SDS 7 9654
502662 -
502663 -     Submitted ref DIT 1 0001 elaborating on accounting analogy for
502664 -     improving accuracy of memory, as a key aspect of knowledge cited
502665 -     by Mary Keeler on 000518. ref SDS 34 O43M
502667 -      ..
502668 -     Cite POIMS explanation of double entry process to verify accuracy.
502669 -     ref OF 1 7822
502671 -      ..
502672 -     Feedback supports alignment from POIMS, ref OF 1 3774, as set out
502673 -     in NWO, ref OF 2 0936, including legal practice of notice.
502674 - ..
502675 - Henry says most people have no clear sense how to deal with
502676 - their finances. Earning and spending are so much a matter of
502677 - happenstance. He feels the same is true for learning and applying it,
502678 - i.e., knowledge work is mostly happenstance. ref DRT 1 YH6K
502679 -
502680 -
502682 -  ..
502683 - Intelligence is Fun Because Context is Effective
502684 - SDS Requires Discipline, Discourages Others from Trying
502685 - Accounting Practice Organic Structure Saves Time and Money
502686 -
502687 - Henry believes SDS requires discipline to every day build a record
502688 - into a knowledge repository.  He has wondered from time to time if he
502689 - and others would be able to do this new way of working to become a
502690 - thoroughly disciplined accountant of information so as to derive
502691 - superior benefits from it? ref DRT 1 004M
502693 -  ..
502694 - Doug Engelbart calls for a new way of thinking and working, which is
502695 - the purpose of OHS/DKR and Bootstrap. ref SDS 12 3696  Doug calls for
502696 - ABC improvement. ref SDS 12 N65J  How can there be improvement without
502697 - learning?
502698 - ..
502699 - Henry's recognition that SDS helps organize information for
502700 - accurate understanding and efficient retrieval using organic structure
502701 - common to accounting, reflects Drucker's view that accounting is the
502702 - best informtion technology for management, reviewed on 931130.
502703 - ref SDS 2 6Y4J
502704 -
502705 -      [On 001126 Eugine Kim proposed that OHS/DKR team use discipline
502706 -      with IT instead of SDS to accomplish KM. ref SDS 81 QW8I
502708 -       ..
502709 -      [On 001130 Jack Park reported the SDS design provides the right
502710 -      structure of Knowledge Management, and the SDS interface turns
502711 -      the structure for KM into useful tools for people. ref SDS 82
502712 -      H17O
502714 -       ..
502715 -      [On 001126 Grant Bowman reported it takes too much time doing KM
502716 -      with existing IT, indicating that SDS must in fact save time, so
502717 -      it takes less diligence that existing methods. ref SDS 81 X8PW
502719 -       ..
502720 -      [On 010916 Eric Armstrong reported SDS enables amazing memory
502721 -      with mechanisms that obviously work. ref SDS 84 0001
502723 -       ..
502724 -      [On 010916 Eric reported people cannot find anything using other
502725 -      systems. ref SDS 85 KA6H  On 011003 he reported this paralyzes
502726 -      productivity. ref SDS 86 EC5N
502728 -       ..
502729 -      [On 011003 Jack Park reported there are no clues for creating
502730 -      Knowledge Management to solve information overload. ref SDS 86
502731 -      O74L
502733 -  ..
502734 - On 000508 Eric Armstrong reported that forcing himself (using
502735 - discipline and diligence) to report on meetings at SRI for the DKR
502736 - project helped him understand issues and clarify missing information.
502737 - ref SDS 27 5938
502739 -  ..
502740 - On 000614 Eric reported that KM is tricky, it requires diligence.
502741 - ref SDS 41 IH7I
502742 -
502743 -          [On 001004 developed analysis showing intelligence is fun.
502744 -          ref SDS 71 6N9G
502745 -
502746 -          [On 001017 Eric using engineering management on DKR project
502747 -          so the architecture makes sense. ref SDS 73 IO6J
502749 -          ..
502750 -     1.  Knowledge is the engine of civilization; not extra work.
502751 -
502752 -         Do people think the DKR is going to do the work?  Do they want
502753 -         Doug to do it?
502754 -
502755 -         On 000307 Doug cited a source explaining Knowledge Management
502756 -         is hard work? ref SDS 19 5182  On 000327 Doug cited his 1972
502757 -         paper explaining KM is handling daily working information.
502758 -         ref SDS 21 3971  This isn't extra work, it is the work, as set
502759 -         out in the letter to Henry today. ref DIT 1 00GN
502761 -          ..
502762 -         Who's gonnnna do it???
502763 -
502764 -             [On 001101 article on IT project management says engineers
502765 -             are supposed to do it. ref SDS 78 6C8F
502766 -         ..
502767 -         On 000317 a letter to the DKR team, ref DIP 3 V3F9,
502768 -         reported the DKR cannot do the work, it needs people to do the
502769 -         work. ref SDS 20 0005
502771 -          ..
502772 -         People need skills and tools, called out in NWO.
502774 -          ..
502775 -         Where we gonnna get tools???
502776 -
502777 -             On 950204 SDS provides a lot of "firepower" that enables
502778 -             people to generate a lot of "intelligence" faster, better
502779 -             and cheaper than with conventional toosl. ref SDS 3 4995
502781 -          ..
502782 -         So, we need people with skills.
502784 -          ..
502785 -         Where we gonnna get em????
502786 -             ..
502787 -             Letter to DKR project on 000317 suggested some
502788 -             ideas. ref DIP 3 CG8F
502790 -              ..
502791 -             Letter to Elisabeth at Stanford proposes growing skills in
502792 -             the university level. ref SDS 68 0001
502794 -          ..
502795 -     2.  Technology makes hard work easier.  It takes less discipline
502796 -         and diligence, per the letter on "being prepared," using the
502797 -         Boy Scout knapsack analogy, ref DIP 2 00XT, sent to Morris
502798 -         990816. ref SDS 8 2146 -- applied today. ref DIT 1 Y14G
502799 -
502800 -            [On 001004 developed analysis showing diligence is useful
502801 -            ingredient for solving huge needs and world problems.
502802 -            ref SDS 71 B7Z4
502804 -             ..
502805 -            [On 001025 Doug Engelbart called for team to use links into
502806 -            the launch plan; this takes diligence, which conflicts with
502807 -            Open Source development because contributors want to have
502808 -            fun doing what they want. ref SDS 76 00VU
502810 -             ..
502811 -            [On 001026 Doug reported only Welch followed this
502812 -            instruction, so far. ref SDS 77 0001
502814 -             ..
502815 -            [On 001116 Jack Park reported SDS makes sound management
502816 -            practice that anyone can do manually, easier. ref SDS 80
502817 -            0001
502818 -         ..
502819 -         On 000508 Eric Armstrong reported that forcing himself
502820 -         (using discipline and diligence) to report on meetings at SRI
502821 -         for the DKR project helped him understand issues and clarify
502822 -         missing information. ref SDS 27 5938
502824 -          ..
502825 -         On 000517 Eric reported that good engineering management on a
502826 -         project in Texas was useful. ref SDS 33 2064
502828 -          ..
502829 -         On 000824 Eric objected to Rod Welch system, ref SDS 57 PU5N,
502830 -         of links in email, ref SDS 57 FJ5H, confirming prior concerns
502831 -         on 000811. ref SDS 55 0001  This objection, however, is
502832 -         launched without experience using tools that make Knowledge
502833 -         Space faster, easier and fun.
502835 -          ..
502836 -         This suggests technology that makes adding intelligence to
502837 -         management easier may encourage wider use.
502838 -            ..
502839 -            Submitted, ref DIT 1 Y14G, making this point.
502841 -             ..
502842 -            [On 001004 developed analysis showing intelligence is easy
502843 -            and fun. ref SDS 71 6N9G
502845 -          ..
502846 -         SDS shows what Communication Metrics entails, and the DKR team
502847 -         has experienced the benefits of this method, but worries that
502848 -         the effort is beyond their reach, as Henry worries today,
502849 -         ref DRT 1 004M, and Eric noted on 000508. ref SDS 27 5938
502851 -          ..
502852 -         The huge issue that people overlook is the enormous complexity
502853 -         of daily life that hides risks and opportunities due to
502854 -         limited span of attention, discussed on 991010. ref SDS 10 3066
502855 -
502856 -            [On 001004 adding intelligence to management is not only
502857 -            easier with SDS, it is also fun.  Improving the work,
502858 -            saving time and making more money are side benefits.
502859 -            ref SDS 71 6N9G
502860 -         ..
502861 -         Education can help people grasp the benefit of using SDS
502862 -         technology for generating useful "intelligence" so it takes
502863 -         less discipline, because SDS has a lot of firepower, reported
502864 -         on 950204, ref SDS 3 4995,
502865 -
502866 -
502867 -
502868 -
502869 -
5029 -

SUBJECTS
KM Needs Formal Academic Training
KM Education Based on SDS, POIMS, NWO Launched by Henry van Eykan
Educate Benefits of Empathic, User Centered Design
Education Effort Launched Based on SDS, POIMS, NWO
Co-evolution Education on Culture of Knowledge along with Tools for
Education KM Develop Role, Skills
Co-evolution Education KM, 000301
Senior Staff DKR Learn SDS Mentor

5810 -
581101 -  ..
581102 - Education Effort Being Launched with SDS as Guide
581103 -
581104 - Henry is starting educational colloquium to prepare young people for
581105 - the accelerating pace of change.  A draft program at...
581106 -
581107 -
581108 -                http://www.fleabyte.org/testbed/program.html ,
581109 -
581110 -
581111 - ...has been moved up a year, for the Fall of 2001. ref DRT 1 PK8G
581113 -  ..
581114 - The program looks at the psychological and the digital side of things,
581115 - and on both sides distinguishes between the personal and communal.
581116 -
581117 -      [On 001105 discussed Henry's plans. ref SDS 79 5R8L
581119 -  ..
581120 - Henry cites Doug's emphasis on networked knowledge management, and
581121 - attributes SDS for personal KM.
581123 -  ..
581124 - He had SDS in mind when sketching the educational program, ref DRT 1
581125 - RK8O
581126 -
581127 -     1.  Great news that people are starting to teach KM, and SDS can
581128 -         contribute.  Andy Grove's warning that new realities are
581129 -         emerging supports analysis of a New World Order, ref OF 2
581130 -         4925, that adds urgency for shaping education to prepare for
581131 -         this new challenge. ref SDS 6 3151
581133 -          ..
581134 -         The colloquium agenda makes no express mention of SDS, POIMS
581135 -         nor Communication Metrics.  Doug Engelbart and Eugene
581136 -         Kim are listed as contributors, and Doug's plan for an OHS is
581137 -         to be presented in session 5 on knowledge management.
581139 -          ..
581140 -         Consideration might be given to presenting the architecture of
581141 -         thinking set out in POIMS, ref OF 1 0561, and the opportunity
581142 -         of moving from an information age using alphabet technology,
581143 -         to a higher cognitive level of knowledge, discussed at Intel
581144 -         on 000517, ref SDS 33 0785, and at SRI with Doug's team on
581145 -         000518. ref SDS 34 3528   SDS records on the web illustrate
581146 -         the benefits of this method that provides continual context,
581147 -         noticed by Henry, per above. ref SDS 0 IP7F
581148 -
581149 -            [On 000927 Henry reports SDS enhances natural remembering
581150 -            by maintaining alignment to original sources. ref SDS 70
581151 -            DX9F
581152 -         ..
581153 -     2.  POIMS identifies psychological burdens, i.e., stress,
581154 -         from the responsibility of knowledge, ref OF 1 4005, per the
581155 -         legend of Prometheus reviewed on 991108, ref SDS 11 7633,
581156 -         which is generally overlooked by pundits and practitioners.
581157 -         NWO says a dedicated work role is needed to deal with
581158 -         encountering constant error and resistance to feedback.
581159 -         ref OF 2 4305
581160 -         ..
581161 -     3.  POIMS is a new IT standard for combining organizational
581162 -         and personal information management. ref OF 2 5995
581164 -          ..
581165 -         Henry recognizes the need to integrate these elements as
581166 -         called out in POIMS. ref DRT 1 00EK
581167 -
581168 -            Submitted, ref DIT 1 007M, citing POIMS support for Henry's
581169 -            objective to integrate personal and organizational
581170 -            management. ref OF 1 1054
581172 -             ..
581173 -            [On 001005 Henry relates SDS as limited to personal
581174 -            knowledge. ref SDS 72 UT9I
581175 -
581176 -
581177 -
581178 -
581179 -
581180 -
581181 -
581182 -
590409 -
590410 -
590411 -
590412 -
590413 -
5905 -