CONTACTS 
0201 - Texas Tech University                                                                                                                                              O-00000761 0504
020101 - Mr. Joseph M. Ransdell; Associate Professor                                                                                                                      O-00000761 0504
020103 - Department of Philosophy                                                                                                                                         O-00000761 0504

SUBJECTS
SDS Record on Web Illustrates POIMS, Com Metrics, Ransdell
SDS on Web Illustrates Usefulness of SDS, Com Metrics, 000716
Understanding KM SDS Com Metrics, Aided by Links
Links Help Understanding of KM
Linking Adds Value Writing:
Link Cause Effect Objectives, Intelligence Metrics Traceability
Understanding Aided by Technology
Understanding Enhanced by SDS, Ransdell
Understanding Aided by SDS Context
SDS on Web Demonstrates SDS, POIMS, Com Metrics
Understanding Improved by Writing Meeting Notes in Diary Connecting C
Understanding Time Chronology Experience Causation
Context Meaning Understanding Comprehension Conntected Text

2115 -
2115 -    ..
2116 - Summary/Objective
2117 -
211701 - Follow up ref SDS 64 0010, ref SDS 61 4078.
211702 -
211703 - Joe is making progress understanding SDS based on foundational
211704 - documents (e.g., POIMS, NWO...,), and correlating with the structure
211705 - of SDS records on the Internet. ref SDS 0 0002  He explains how
211706 - context improves understanding which aids reading, and application to
211707 - get things done. ref SDS 0 MN6L  Joe seems to support the SDS idea of
211708 - adding "intelligence" to management, but cautions about resistance
211709 - from strong feelings about secrecy and accountability. ref SDS 0 0006
211710 -
211711 -     [On 000719 received letter from Joe on meaning drift, submitted
211712 -     response, covering Joe's letter today. ref SDS 66 0001
211713 -
211715 -  ..
2118 -
2119 -
2120 - Progress
212101 -  ..
212102 - Knowledge Space Improves Understanding Through Connected Environment
212103 - Understanding Improved by Context, Reward Using SDS
212104 - Links in SDS Aid Understanding Theory and Practice
212105 - SDS on Internet Demonstrates Knowledge Management, Com Metrics
212106 -
212107 - Follow up ref SDS 64 7838.
212108 -
212109 - Received ref DRT 1 0001 from Joe explaining he has been able to
212110 - understand the SDS design and Knowledge Management objectives of
212111 - Communication Metrics, by using SDS links on the web.  He recognized
212112 - that links cannot be followed forever, per judicial review methods
212113 - developed on 990419. ref SDS 15 2601
212114 -
212115 -     [On 000719 received letter from Joe, and submitted response noting
212116 -     his report that the record on the web, i.e., Knowledge Space, aids
212117 -     understanding. ref SDS 66 4020
212119 -  ..
212120 - Joe wants to find out how SDS aids communication, meaning and
212121 - inference, based on his research in semiotics, reported on 000713.
212122 - ref SDS 61 4176
212123 -
212124 -     [On 000719 letter to Joe offers to provide SDS. ref SDS 66 0297
212126 -  ..
212127 - Joe explains that SDS helps people understand communication much
212128 - better by using links to background that explain context, ref DRT 1
212129 - 5451, and seems to suggest in the first paragraph of his letter today
212130 - today that SDS is a significant advance (i.e., "...you are really on
212131 - to something..." ref DRT 1 535H), confirming his letter on 000716
212132 - saying SDS is an ambitious advance toward a general theory of
212133 - management that is missing in the literature and academic training.
212134 - ref SDS 64 7838
212136 -  ..
212137 - Joe notes SDS records on the Internet increase understanding because
212138 - they show construction of thoughts in a connected environment,
212139 - (implementing the theory of Knowledge Space, ref OF 1 034J), rather
212140 - than simply the thoughts by themselves, which occurs in conventional
212141 - writing of letters, memos and email.  Links in SDS records provide an
212142 - interactional aspect of the communication environment that makes a
212143 - very big difference in understanding. ref DRT 1 5451
212145 -      ..
212146 -     Bill DeHart explained in telecon with Morris on 000709 that SDS
212147 -     adds value to conventional methods by organizing the continual and
212148 -     evolving context of events. ref SDS 58 1029  Links provide instant
212149 -     access to relevant context that improve understanding.
212151 -      ..
212152 -     Joe does not mention that the source of understanding is the SDS
212153 -     design that presents information in chronology that imparts
212154 -     causation, as set out in POIMS. ref OF 1 0367
212155 -
212156 -         [On 000721 Joe reviews "intelligence" cycle in POIMS that
212157 -         explains power of SDS to increase understanding using
212158 -         connections to context. ref SDS 68 E2FY
212160 -          ..
212161 -         [On 000724 Joe suggests citing "telephone game" to help people
212162 -         grasp opportunity of adding alignment for Communication
212163 -         Metrics. ref SDS 70 1974
212165 -          ..
212166 -         [On 010114 example shows usefullness of SDS records on the
212167 -         Internet. ref SDS 72 0001
212169 -      ..
212170 -     Joe's explantion of why understanding is aided by SDS Knowledge
212171 -     Space aligns with research on connectionist theory in cognitive
212172 -     science, reviewed on 900302. ref SDS 1 3016
212174 -      ..
212175 -     Understanding is one of the three (3) elements of Communication
212176 -     Metrics identified on 950327. ref SDS 6 8492
212178 -      ..
212179 -     The SDS environment triangulates meaning to refine understanding.
212180 -     Links provide alignment that aids accuracy, chronology shows
212181 -     causation, and organic subject structures associate related
212182 -     context, and enable fast retrieval of relevant information when
212183 -     needed, as explained in reviewing Joe's letter yesterday on
212184 -     000716. ref SDS 64 0192
212186 -      ..
212187 -     Joe's analysis supports Cliff Joslyn's comments on 000713 that SDS
212188 -     is a powerful Knowledge Management capability, ref SDS 61 4267,
212189 -     because SDS accomplishes key objectives for a theory of semiotics
212190 -     that integrates communication, meaning and inference. ref SDS 61
212191 -     4176
212192 -
212193 -
212194 -
212195 -
212196 -
212197 -
212198 -
212199 -
2122 -

SUBJECTS
Confidentiality Balances Intelligence for Collaboration
Fear Accountability Slippery Slope to Murphy's Law
Confidentiality Communication Balanced by SDS POIMS
Concepts Security and Privacy, SDS Records
SDS Features Security, Privacy
Secrecy Privacy Communication on Internet

2808 -
280901 -  ..
280902 - Secrecy Needs Balance to Avoid Bumbling
280903 -
280904 - Joe advises a major problem with SDS and Communication Metrics theory
280905 - of management is the problem of secrecy.  For a management policy that
280906 - follows such a practice as this to work, secrecy has to be kept to a
280907 - minimum, and that is where you are going to find stiff resistance.  I
280908 - am sure that you are aware of how problematic this can turn out to be.
280909 - One way this will come up, of course, is in connection with the
280910 - tendency for people to hide what they do in order to avoid having to
280911 - take the blame for making a mistake, and I now understand why that
280912 - theme -- unwillingness to acknowledge error -- comes up in your work
280913 - as often as it does.
280915 -  ..
280916 - Joe goes on to provide a strong analysis of secrecy, confidentiality
280917 - issue.
280918 -
280919 -     Confidentiality is part of life, and so must be accomodated and
280920 -     supported by tools and procedures. SDS methods of handling
280921 -     confidentiality are set out in the record on 981107. ref SDS 14
280922 -     4494
280924 -      ..
280925 -     These methods can be strengthened and may need to be in order to
280926 -     expand the market for KM.
280927 -
280928 -         [On 000723 discussed with Cliff Joslyn, with LANL, for remarks
280929 -         to SRI. ref SDS 69 4449
280930 -
280931 -         [On 000802 incorporated into business plan. ref SDS 71 5392
280933 -      ..
280934 -     The larger problem people and organizations at all levels face in
280935 -     the new realities of information overload, cited, for example by
280936 -     Andy Grove, CEO of Intel, reported on 980307, ref SDS 12 3151, is
280937 -     discovering the secrets overlooked in daily calls, meetings,
280938 -     email, memos, etc., due to the ambiguity of mental maps, also
280939 -     cited by Grove, ref SDS 12 7571, which makes...
280940 -
280942 -               ..
280943 -              Communication the biggest risk in enterprise
280944 -
280945 -
280946 -     ...for example illustrated by escalating mistakes in medical
280947 -     practice, ref DIP 2 1680, developed on 990924. ref SDS 17 5576
280949 -      ..
280950 -     Another example is the case study on 940611 showing a small miscue
280951 -     cost $500M. ref SDS 5 8239
280952 -
280953 -         [On 000719 Joe offers ideas to improve methods for avoiding
280954 -         meaning drift; submit letter explaining challenge of
280955 -         discovering secrets we have from ourslves. ref SDS 66 3200
280957 -          ..
280958 -         [On 000720 explain character of human thought that generates
280959 -         secrets from ourselves. ref SDS 67 2448
280961 -      ..
280962 -     Some managements strive to protect against disclosure of secrets,
280963 -     or information that might be harmful or embarrassing by destroying
280964 -     their intellectual capital.
280966 -      ..
280967 -     Fear of accountability, and the desire to be held harmless for
280968 -     continual bumbling, endemic to feel good management, was reviewed
280969 -     on 980405. ref SDS 13 5065  Microsoft litigation where
280970 -     inexperienced people, like Bill Gates and chief lieutenants,
280971 -     failed to add "intelligence" to their management practice, because
280972 -     they relied on Outlook and Word, with the result they could not
280973 -     explain the context of information that was thereafter construed
280974 -     against them by their adversaries.
280976 -      ..
280977 -     Fear of appearing incompetent, also, causes resistance to using
280978 -     good management practice, explained in analysis of high cost of
280979 -     medical mistakes, which applies to every industry and discipline.
280980 -     ref DIP 2 6048 and ref DIP 2 3933
280982 -      ..
280983 -     On 000517 report that industry efforts to destroy documents after
280984 -     44 days have been resisted. ref SDS 45 9752  On 991021 scenario
280985 -     illustrates secrecy must be balanced against needs for
280986 -     intelligence to avoid mistakes, loss and conflict. ref SDS 19 2695
280988 -      ..
280989 -     Better strategy is to use Communication Metrics that aligns
280990 -     conduct with requirements and objectives.
280991 -
280992 -
280993 -
280994 -
280995 -
280996 -
280997 -
2810 -