THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net
S U M M A R Y
DIARY: April 3, 2000 09:07 AM Monday;
Rod Welch
Received letter from Jack Park on SDS and Graphical Maps for Subjects.
1...Summary/Objective
2...Business Understandings Essential to Move Forward
3...Planning Requires Confidential Communication
......DKR Project and VerticalNet Provide Mutual Synergy
......Collaboration Balances Timely Intelligence with Confidentiality
......Confidentiality Requires Care, Discretion; Support Collaboration
......Carefully Structured Thoughts Augment Human Thinking
4...Welch Innovation Dynamic Linking of Time and Subject Structure
5...SDS Applies Linking for Causal, Relational Thinking, Knowledge Space
6...Slick - SDS on the Internet, Self-evident Benefits of Intelligence
7...Communication/Knowledge Manager Powerful New Discipline
8...SDS Enables Communication Analyst Role for Intelligence Support
9...Judicious Review Supports Clear, Concise, Complete Communication
10...Knowledge Brings Responsibility Intelligence Adds Value and Power
11...Topic Maps Organize the Record
12...Mapping Topics Supports Organic Subject Structures for Knowledge
13...OHS/DKR Can Benefit from Literate Programming
14...Literate Programming Jumps Gracefully Between Forms of Representation
15...Microsoft Vulnerable to Market Innovations
16...Meaning Drift Biggest Risk in Enterprise
17...Self-interest, Cultural Denial Prevent Solution Meaning Drift
..............
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CONTACTS
SUBJECTS
Evaluate Progress Prospects
Confidentiality, Planning Concepts
Knowledge v. Confidentiality Binary Tension
Balance Intelligence Confidentiality for Collaboration
Internet Object Organizational Memory Worry Accountability Confidenti
Privacy, Security - Discovery
SDS KM Capability Glass Bead Game Magisti
Fear Organizational Memory for Individuals Because Reduces Deniabilit
Confidentiality Security Privacy Objects Organizational Memory
2011 -
2011 - ..
2012 - Summary/Objective
2013 -
201301 - Follow up ref SDS 57 0000, ref SDS 55 0000.
201302 -
201303 - Jack suggests balancing "intelligence" and confidentiality to support
201304 - collaboration, ref SDS 0 4986, which requires carefully structured
201305 - thinking, and is a big advantage using SDS. ref SDS 0 3782 He feels
201306 - SDS on the Internet is "slick"; correlates Communication Manager role
201307 - to Magister Ludi in a giant Glass Bead Game. ref SDS 0 2112 A second
201308 - letter cautions against claiming ownership of linking. ref SDS 0 4862
201309 - Jack notes a lot of work to review links in SDS. ref SDS 0 3856 His
201310 - second letter cites advantages of subject management, ref SDS 0 1144,
201311 - including using a graphical mapping system he has developed based on
201312 - Literate Programming for gracefully jumping between indexes and
201313 - mapping. ref SDS 0 0076 This sounds very helpful.
201315 - ..
201316 - Sent ref DIT 1 0001 explaining Judicious Review to reduce the burden
201317 - of using links in SDS on the Internet. ref SDS 0 3705
201319 - ..
201320 - Sent ref DIT 2 0001 responding to Jack's 2nd letter, and advise no
201321 - claim of intellectual property is made for linking; explain SDS
201322 - dynamic linking that delivers "intelligence" anytime, anywhere on the
201323 - web may be a helpful innovation. ref SDS 0 4862 Note that we have
201324 - agreed about importance of subject management, ref DIT 2 2420,
201325 - explained below. ref SDS 0 1144
201326 -
201327 - [On 000601 sent letter to Morris about Jack participating in SDS
201328 - development per Paul Fernhout's proposal. ref SDS 62 1325
201329 -
201330 -
201331 -
201332 -
201334 - ..
2014 -
2015 -
2016 - Progress
201701 - ..
201702 - Business Understandings Essential to Move Forward
201703 - Planning Requires Confidential Communication
201704 -
201705 - Received ref DRT 1 0001 from Jack, responding to, ref DIP 5 0001, my
201706 - letter on 000331, which answered Jack's letter, ref DRP 10 0001, and
201707 - explaining opportunity to move forward on KM.
201708 -
201709 -
201750 - ..
201751 - DKR Project and VerticalNet Provide Mutual Synergy
201752 -
201753 - Jack explains that his letter on 000331, ref DRP 10 0001, which
201754 - comments on POIMS, was sent on VerticalNet email, the thinking
201755 - was his alone. He feels the thinking he developed on POIMS
201756 - benefits his work at VerticalNet, since the firm is a knowledge
201757 - management company. He hopes the needs of VerticalNet, and the
201758 - needs of Doug's group at SRI, if done carefully, will benefit
201759 - both entities. Otherwise, he would not be permitted to do this on
201760 - company time. ref DRT 1 3108
201761 -
201763 - ..
201764 - Collaboration Balances Timely Intelligence with Confidentiality
201765 - Confidentiality Requires Care, Discretion; Support Collaboration
201766 - Carefully Structured Thoughts Augment Human Thinking
201795 - ..
201796 - "Carefully structured thoughts," cited by Jack as essential
201797 - for using the SDS web environment, is one of the main the
201798 - objective of knowledge management for augmenting human
201799 - capabilities, as set out on 971021. ref SDS 6 9999
201801 - ..
201802 - The goal of POIMS, Doug's DKR efforts, and many in the KM
201803 - community, is to use the web and technology for improving the
201804 - process of adding care and structure to human thinking, and,
201805 - also, to apply such "carefully structured" thinking to create
201806 - tools and processes that make the web a stronger environment
201807 - for solving world problems, as reported on 000120.
201808 - ref SDS 27 2808
201810 - ..
201811 - Accordingly, we must work on finding a way to use the present
201812 - capability for daily management, including communication, in
201813 - order to discover how to improve it.
201815 - ..
201816 - Sent ref DIT 1 8483 explaining Doug's team may be able to
201817 - develop methods to support confidentiality of "intelligence"
201818 - delivered on the web.
201819 -
201820 -
201821 -
201822 -
2019 -
SUBJECTS
Slick SDS Links Self-evident Benefits Innovation Dynamic Linking wit
5603 -
560401 - ..
560402 - Welch Innovation Dynamic Linking of Time and Subject Structure
560403 - SDS Applies Linking for Causal, Relational Thinking, Knowledge Space
560404 - Slick - SDS on the Internet, Self-evident Benefits of Intelligence
560405 - Communication/Knowledge Manager Powerful New Discipline
560406 -
560407 - Follow up ref SDS 57 TQ52.
560408 -
560409 - Jack says the application of SDS on the Internet "is really slick. He
560410 - says further... it appears that SDS is becoming a useful tool."
560411 - ref DRT 1 1485
560412 -
560413 - [On 000504 Jack Park complains to OHS/DKR team struggling to
560414 - formulate a design for Knowledge Management has ignored SDS,
560415 - and foundational documents as "things we don't talk about
560416 - around here," and noted requirements to ponder SDS in order
560417 - to accomplish project objectives. ref SDS 61 XD5M
560419 - ..
560420 - [On 000907 Jack presents research showing time, chronlology,
560421 - sequence applied with diary and journal methods help people
560422 - track "trains of thought," ref SDS 64 J69I; Jack cites Welch
560423 - SDS records on Internet for applying this method. ref SDS 64
560424 - E37M
560426 - ..
560427 - In a second letter, ref DRT 2 1440, Jack objects that Welch might be
560428 - staking a claim for linking of text as a form of intellectual property
560429 - belonging to Welch.
560430 -
560431 - [On 000405 Jack reports to the group meeting at SRI to develop
560432 - OHS/DKR technology for Knowledge Management, and conveys a
560433 - negative perspective on the role of analysis; Jack grasped from
560434 - reviewing POIMS the importance of traceability to original
560435 - sources. ref SDS 58 2565
560437 - ..
560438 - [On 000405 Doug Engelbart sets goals for OHS/DKR project and
560439 - says first step is adding addressability for linking to make
560440 - correspondence with email efficient. ref SDS 59 2484
560442 - ..
560443 - [On 070126 case study shows people have given up on all three
560444 - elements of Knowledge Management, ref SDS 71 QH8L, including
560445 - linking as a dimension of routine intelligence support using
560446 - precision access. ref SDS 71 YV4F
560448 - ..
560449 - Submitted ref DIT 2 0001 to Jack saying Welch makes no claim to
560450 - "linking," per se.
560452 - ..
560453 - SDS might have an innovation in the ability to use...
560454 -
560455 - dynamic linking
560457 - ..
560458 - ..., explaining in NWO, ref OF 4 07XP, in conjunction with...
560459 -
560460 - organic subject structures
560462 - ..
560463 - ....supports Context Management, also, explained in NWO, ref OF 4
560464 - QR6J, as helpful aspects of a..
560465 -
560466 - dynamic knowledge management
560468 - ..
560469 - ...environment to implement connectionist theory as a way to augment
560470 - human intelligence, pretty much as a matter of volition. On 000331
560471 - Jack explained POIMS, implemented by SDS, steers a line along the
560472 - border of causal and relational thinking. ref SDS 57 3905
560474 - ..
560475 - Scope of "intelligence support" is set out in NWO, ref OF 4 A56M, and
560476 - Knowledge Space is explained using links for precision access.
560477 - ref OF 4 PX6J Jack seemed to indicate on 000331 that he has not seen
560478 - this type of capability before encountering SDS records on the
560479 - Internet, and getting email connected to the record. ref SDS 57 TQ52
560481 - ..
560482 - Jack's description of SDS on the Internet as "really slick" aligns
560483 - with the USACE report finding that Com Metrics provides useful
560484 - "intelligence" for running daily operations, ref DRP 3 6172, received
560485 - on 970418. ref SDS 5 5368
560486 -
560487 - "Really slick" can imply some measure of uniqueness.
560488 -
560489 - [On 011208 Jack objects to claims that SDS offers unique
560490 - capabilities, and cites no other technologies that accomplish
560491 - SDS support. ref SDS 69 FV5H
560493 - ..
560494 - [On 001130 Jack submits comments explaining SDS support for the
560495 - structure of "knowledege." ref SDS 67 NQ43
560497 - ..
560498 - [On 011210 Doug Engelbart letter to Stanford reports SDS
560499 - presents a "unique" solution, though not singling out linking
560500 - per se. ref SDS 70 JL5I
560502 - ..
560503 - PG&E reported SDS improved management more than any other method in
560504 - the past 30 years, ref DRP 2 8444, reported on 950110. ref SDS 2 9482
560506 - ..
560507 - On 990907 Intel reported SDS on the Internet accomplishes self-evident
560508 - benefits explained in POIMS. ref SDS 18 0149
560510 - ..
560511 - On 981104 engineer found Com Metrics on the Internet is pretty neat.
560512 - ref SDS 10 4320
560513 -
560515 - ..
560516 - SDS Enables Communication Analyst Role for Intelligence Support
560517 -
560518 - Jack says in his letter that the Communication Analyst role to develop
560519 - "intelligence" adding organization, analysis, alignment, summary, and
560520 - feedback to convert information into the power of knowledge is similar
560521 - to playing the role of...
560523 - ..
560524 - Magister Ludi
560525 -
560526 - ...in a giant...
560528 - ..
560529 - Glass Bead Game
560530 -
560531 - ...which reflects the POIMS design to facilitate discovery through
560532 - command and control of the record. ref DRT 1 1485
560534 - ..
560535 - Magister Ludi and Glass Bead Game are not defined in Jack's letter.
560536 - Jack's paper on The Scholar's Companion (TSC) reviewed on Friday,
560537 - 000331, discusses "Glass Beads." ref SDS 57 4974
560538 -
560539 - [On 001219 8-steps using SDS presents a new way of working.
560540 - ref SDS 68 QT6F
560542 - ..
560543 - This sounds positive, and thereon aligns with the report by USACE that
560544 - using a new work role to apply SDS tools adds value to a larger
560545 - management team, ref DRP 3 8449 Similar to an accountant for finances
560546 - to keep the team aligned with budgets, a Communication Analyst for
560547 - "intelligence" keeps the team aligned with objectives, requirements,
560548 - commitments and reveals trends that meaning is drifting from original
560549 - intent, so proactive adjustments can be made at minimal cost.
560551 - ..
560552 - Jack's discussion today of a professional role using SDS for
560553 - intelligence support aligns with ideas Vannevar Bush presented in an
560554 - article published during 1945, reviewed on 960304. ref SDS 4 L47F
560555 - Bush described the need for a "historian" to use computer tools he
560556 - proposed at the dawn of the digital computer age (ENIAC). The
560557 - historian "delights" constructing trails with the vast and expanding
560558 - record of daily affairs so that people can discover solutions and
560559 - opportunities in time to be effective for saving lives, time, and
560560 - money. ref SDS 4 364J
560561 -
560562 -
560563 -
5606 -
SUBJECTS
Judicious Review Avoids Being Overwhelmed by Complexity of Knowledge
Links Overwhelm People Using SDS on Web
Map Needed to Maintain Focus
Graphical Map Ontology Organize Structure
Map Needed for Linked Web Pages
Maps Graphical Representation Knowledge Structures
Literate Programming, 000403
Good Intelligence For Accomplishing Specific Tasks
Bad Intelligence Analysing Ideas Concepts
Topic Map Graphical Map Organize Navigate Record
Search Engine Apply Topic Map Assemble Record Find Information
9113 -
911401 - ..
911402 - Judicious Review Supports Clear, Concise, Complete Communication
911403 - Knowledge Brings Responsibility Intelligence Adds Value and Power
911404 -
911405 - Jack expects to have a lot of work to roam all the links, which is an
911406 - issue of being overwhelmed by "knowledge," cited in the Colloquium on
911407 - 000120. ref SDS 27 2546 Previously on 990426 Morris was concerned
911408 - about being overwhelmed by links. ref SDS 12 0558
911409 -
911410 - [On 000420 Eric Armstrong says developers of CRIT KM program
911411 - use email instead because it is fast and easy. ref SDS 60 4911
911413 - ..
911414 - Jack's recognition that SDS records entail a lot of work aligns
911415 - with Doug's reference to Bellinger for explaining that knowledge
911416 - management entails capturing daily work information. see 000307.
911417 - ref SDS 39 4012 Bellinger pointed to the KnowledgeFarm that
911418 - reported knowledge work is "hard work." ref SDS 39 4472 On 000327
911419 - Doug cited his 1972 paper that defines KM, which supports the
911420 - requirement to capture daily details, ref SDS 51 3971, also,
911421 - called out in POIMS for investing intellectual capital.
911422 - ref OF 2 1101
911424 - ..
911425 - On 991014 "knowledge" brings responsibility which can be
911426 - burdensome, but also very rewarding. ref SDS 21 3066 Andy Grove
911427 - at Intel maintains successful managers require diligence to take
911428 - copious notes in order to remove the ambiguity of mental maps that
911429 - cause endless mistakes from reliance on memory. ref SDS 7 3668
911431 - ..
911432 - On 980405 "intelligence" provides new power to perform knowledge
911433 - work quickly and accurately, ref SDS 8 3307, SDS provides a lot of
911434 - firepower to expedite reading and writing, explained on 950204.
911435 - ref SDS 3 4995 and in POIMS. ref OF 2 3742
911437 - ..
911438 - Jack plans to comment specifically on SDS shortly. ref DRT 1 5676
911439 -
911440 - [On 001130 Jack submits comments explaining SDS support for the
911441 - structure of "knowledege." ref SDS 67 R73H
911442 -
911443 - [On 011208 Jack objects to claims that SDS offers unique
911444 - capabilities, and cites no other technologies that accomplish
911445 - SDS support. ref SDS 69 FV5H
911447 - ..
911448 - Sent ref DIT 1 0001 to Jack responding to his first letter this
911449 - morning, ref DRT 1 0001, and mentioned Judicious Review methods to
911450 - reduce the burden of roaming all of the links in Knowledge Space
911451 - which are more or less accessible from any single record explained
911452 - on 990419. ref SDS 11 2601
911454 - ..
911455 - Cited my letter last Friday. ref DIP 5 0001
911457 - ..
911458 - Cited reference to prospect of KM being burdensome, per work on
911459 - 000120. ref SDS 27 2546
911460 -
911461 - [On 000405 Eric Armstrong indicates "inline" technology can
911462 - solve problem of Welch record being difficult to follow because
911463 - of links. ref SDS 58 4823
911465 - ..
911466 - Linked to explanation of "understanding" in NWO... ref OF 4 4212
911468 - ..
911469 - "Good intelligence." ref DIT 1 7169
911471 - ..
911472 - "Bad intelligence" that overwhelms is explained. ref DIT 1 3870
911473 -
911474 - These have come up, but not sure how they are organized in
911475 - the record.
911477 - ..
911478 - Explained everything is connected to everything on 980405.
911479 - ref SDS 9 2532
911481 - ..
911482 - Gave examples where SDS record and links are helpful for...
911484 - ..
911485 - Fixing the car on 990507. ref SDS 13 0001
911487 - ..
911488 - Knee operation on 990910. ref SDS 19 0001
911490 - ..
911491 - Computer code on 990530. ref SDS 17 0001
911493 - ..
911494 - Cite telecon on Friday re confidentiality, ref SDS 57 3245, which
911495 - is also discussed above. ref SDS 0 4986
911496 -
911497 -
911499 - ..
911500 - Topic Maps Organize the Record
911501 - Mapping Topics Supports Organic Subject Structures for Knowledge
911502 -
911503 - Follow up ref SDS 57 0784, ref SDS 29 9246.
911504 -
911505 - Jack's second letter today says that anchoring the Welch SDS record in
911506 - a consensus ontology is desirable, and that a topic map, for which he
911507 - provides the following sources...
911508 -
911509 - http://www.infoloom.com
911511 - ..
911512 - http://www.topicmaps.com
911513 -
911514 - ...is an absolute requirement. Jack further believes that topic maps
911515 - should be both textual (like an index), and graphical in presentation.
911516 - His personal research has focused on finding ways of automating the
911517 - construction of topic maps. ref DRT 2 6435
911519 - ..
911520 - Jack's letter on 000221 disclosed ontology is a Pandora's box of
911521 - complexity. ref SDS 36 7455 The record on 890523 explains flexible
911522 - structures to manage complexity, ref SDS 1 TP8O, which includes the
911523 - subject index. ref SDS 1 A25H
911525 - ..
911526 - Jack's letter on 000331 discussed using his graphical mapping system
911527 - to help navigate SDS subject structure. ref SDS 57 2173 Earlier on
911528 - 000125 Roy Roebuck proposed Topic Maps. ref SDS 29 9246
911529 -
911530 - [On 000623 Jack proposes turning an engine loose on a bunch of
911531 - information to generate a topic map, or ontology. ref SDS 63 2915
911533 - ..
911534 - [On 001025 Paul Fernout discusses problems accomplishing an engine
911535 - to produce a useful Topic Map or ontology. ref SDS 65 LR6N
911537 - ..
911538 - [On 001113 Eric Amrstrong relates ideas for Topic Maps that may
911539 - solve issues Paul cites. ref SDS 66 3Q5M
911541 - ..
911542 - [On 001130 Jack seems to propose ontology for both topic maps and
911543 - linking. ref SDS 67 2X7N and ref SDS 67 HM7J
911544 -
911546 - ..
911547 - OHS/DKR Can Benefit from Literate Programming
911548 - Literate Programming Jumps Gracefully Between Forms of Representation
911549 -
911550 - Jack is developing...
911551 -
911552 - Literate Programming
911553 -
911554 - ...that can jump gracefully between several forms of representation.
911555 - For instance, things which can easily be created graphically, such as
911556 - concept maps and so forth, are then mapped -- through xml tags -- back
911557 - into the original text material. Source code for software to implement
911558 - things can also go into that textual material. ref DRT 2 0864
911560 - ..
911561 - On 000331 Jack reviewed goals for graphical mapping of subject
911562 - management. ref SDS 57 2173
911563 -
911564 - [On 000601 sent letter to Morris about Jack participating in SDS
911565 - development. ref SDS 62 1325
911567 - ..
911568 - Jack uses Literate Programming for TSC, and intends to advocate for
911569 - the OHS user interface. He feels there will be contributed ideas that
911570 - make it more powerful than it now appears to be. ref DRT 2 6188
911572 - ..
911573 - This aligns with our discussion about using Jack's graphical mapping
911574 - to enhance SDS in providing...
911575 -
911576 - Spreadsheet for Knowledge
911577 -
911578 - ...per 000331. ref SDS 57 1568
911580 - ..
911581 - Sent a second letter, ref DIT 2 2420, concurring that subject
911582 - management is essential for KM, and that graphical maps are very
911583 - helpful, per our discussion on 000331, where he referred to the
911584 - "backside" of DKR. ref SDS 57 1242 Jack's letter on 000331 also
911585 - discussed subject management. ref SDS 57 2173
911586 -
911587 -
911588 -
9116 -
SUBJECTS
Microsoft/Intel Dominate Market Share
NC Market Promoted by Oracle, Sun, Netscape
Disruptive Technology Acceptance Slow, Christiansen, 990527
Disruptive Technology SDS Replaces Wordprocessing with KM
Disruptive Tech SDS KM Replace Wordprocessing
Evaluate Market Conditions
Market Conditions
Alignment Avoid Meaning Drift
A210 -
A21101 - ..
A21102 - Microsoft Vulnerable to Market Innovations
A21103 - Meaning Drift Biggest Risk in Enterprise
A21104 - Self-interest, Cultural Denial Prevent Solution Meaning Drift
A21105 -
A21106 - Follow up ref SDS 57 0748, ref SDS 57 6887.
A21107 -
A21108 - Received ref DRT 3 0001 from Jack asking about the objective of
A21109 - letters being submitted by the Colloquium under the subject...
A21110 -
A21111 - Lifestreams
A21112 -
A21113 - ...over the past few days.
A21115 - ..
A21116 - Jack asks specifically...
A21117 -
A21118 - What, then, was the question asked?
A21119 -
A21120 - If somebody can formulate the very first question, then we will
A21121 - have something to go on. ref DRT 3 2704
A21123 - ..
A21124 - The record on 000331 shows that Jack submitted the initial letter with
A21125 - the subject Lifestreams. ref SDS 57 0748 That letter submitted an
A21126 - article which, upon review, suggests that Microsoft is vulnerable to
A21127 - being overtaken by market forces, largely centered in efforts by Sun
A21128 - and Oracle to promote the network computer. ref SDS 57 6887 Jack
A21129 - suggests consideration by the Colloquium for impact on OHS/DKR
A21130 - project. ref DRP 11 0001
A21132 - ..
A21133 - A letter, ref DIP 6 0001, submitted on 000331 concurred in part that
A21134 - Microsoft's dominance of the wordprocessing market may be vulnerable
A21135 - to market forces from disruptive technology in the form of knowledge
A21136 - management. ref SDS 57 6887
A21138 - ..
A21139 - Subsequent letters on Lifestreams have drifted away from this original
A21140 - subject.
A21142 - ..
A21143 - Jack's observation in his letter today applies two key features of
A21144 - "intelligence" explained in POIMS. ref OF 2 0561
A21145 -
A21146 - 1. Feedback loops, from asking questions, help maintain alignment
A21147 - with original objectives and requirements, in order
A21148 - to avoid...
A21150 - ..
A21151 - 2. Meaning drift, ref OF 2 8316, and the consequent malady of
A21152 - false knowledge that makes communication the biggest risk in
A21153 - enterprise, explained in POIMS, ref OF 2 8316, and explained
A21154 - in analysis of medical mistakes, ref DIP 1 0001, developed on
A21155 - 990924. ref SDS 20 5576
A21157 - ..
A21158 - Meaning drift is explained in relation to "confusion" on
A21159 - 991101. ref SDS 23 0857
A21161 - ..
A21162 - My letter this morning gave an illustration of meaning drift that
A21163 - occurs following links deeply into the record. ref DIT 1 3870 Another
A21164 - example is shown in the record on 991101. ref SDS 23 0857
A21166 - ..
A21167 - Jack's point helps illustrate the opportunity for applying technology
A21168 - constructively to "routinize" an "intelligence" role and tools,
A21169 - explained reviewing Drucker's article in Atlantic Monthly on 991025.
A21170 - ref SDS 22 0836
A21171 -
A21172 - [000405 sent letter responding to Jack. ref SDS 58 0001
A21173 -
A21174 -
A21175 -
A21176 -
A21177 -
A21178 -
A212 -
A213 -