THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
S U M M A R Y
DIARY: March 4, 2000 06:48 PM Saturday;
Rod Welch
Knowledge Management design envisages people as core of system.
1...Summary/Objective
2...People Core of Knowledge Management
..............
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CONTACTS
SUBJECTS
People Core Capability Knowledge Management, Eugene, 000304
Core Engine Knowledge SDS Intelligence
People Core KM Knowledge in their Head
0605 - ..
0606 - Summary/Objective
0607 -
060701 - Follow up ref SDS 5 0000, ref SDS 4 0000.
060702 -
060703 - Eugene submits professional article reviewing challenges and
060704 - development paths people are considering for KM. To help resolve the
060705 - ambiguity of mental maps, one authority proposes people must be the
060706 - core of knowledge management.
060707 -
060708 - [On 000307 reviewed using seniors for Communication Managers to
060709 - support Knowledge Management. ref SDS 6 4377
060710 -
060711 - [On 000314 submitted letter to Colloquium linked to analysis on
060712 - 000307. ref SDS 7 0005
060713 -
060714 - [On 000317 submitted separate letter on this. ref SDS 8 0005
060715 -
060716 - [On 000723 Cliff Joslyn reports LANL debriefing engineers who
060717 - worked on Manhatten project and nuclear development, to get their
060718 - knowledge before they die. ref SDS 9 7845
060719 -
060720 -
060721 -
0608 -
0609 -
0610 - Progress
0611 -
061101 - ..
061102 - People Core of Knowledge Management
061103 -
061104 - Received ref DRT 1 0001 from Eugene Kim submitting the address for a
061105 - web source on knowledge management. It is an article
061106 -
061107 -
061108 - Computer Business Review
061109 -
061110 -
061111 - http://www.computerbusinessreview.com/issue/309e_2ae.html
061112 -
061113 -
061114 - Eugene says the article discusses the difficulty of reusing knowledge
061115 - in people's heads, automation versus augmentation, XML's potential
061116 - role in knowledge management, etc. ref DRT 1 0001
061117 -
061118 - Eugene provides an extract....
061119 -
061120 - "Indeed, some knowledge management vendors envisage that people
061121 - need to be at the core of any knowledge management system.
061122 - Edinburgh-based Orbital Software's vision of knowledge management
061123 - is based on human experts actively contributing to an
061124 - ever-expanding database of information. Its Organik software
061125 - enables employees to search for answers to specific questions
061126 - within the database. If they are unable to find an answer, the
061127 - system suggests experts elsewhere in the company who might be able
061128 - to help. Any answers provided by human experts are then filed in
061129 - the database so that future queries can be dealt with
061130 - automatically."
061131 -
061132 - [On 000307 Doug Engelbart commends an article by Gene Bellinger
061133 - defining "knowledge", "learning" and explaining "knowledge
061134 - mangement" as "on-demand" access to information. ref SDS 6 4012
061135 -
061136 - This still leaves open the question of the engine for knowledge
061137 - management, raised by Eric Armstrong on 000208, ref SDS 1 8960, and
061138 - again on 000212. ref SDS 2 8960 Saying "people" are the core of
061139 - knowledge management is like saying the "sun" is source of sunlight.
061140 -
061141 - The question is what can be done, if anything, to augment people, in
061142 - the same way that a prism magnifies light.
061143 -
061144 - [On 000307 reviewed using seniors for Communication Managers to
061145 - support Knowledge Management. ref SDS 6 4377
061146 -
061147 - [On 000314 submitted letter to Colloquium linked to analysis on
061148 - 000307. ref SDS 7 0005
061149 -
061150 - [On 000317 submitted separate letter on this. ref SDS 8 0005
061151 -
061152 - [On 000723 Cliff Joslyn reports LANL debriefing engineers who
061153 - worked on Manhatten project and nuclear development, to get their
061154 - knowledge before they die. ref SDS 9 7845
061155 -
061156 -
061157 -
061158 -
061159 -
061160 -
061161 -
061162 -
061163 -
061164 -