CONTACTS 
0201 - Knowledge Management Consortium, In
020101 - Mr. Edward C. Swanstrom; Founder, President and CEO
020103 - Board of Directors

SUBJECTS
Evaluate Com Metrics
Swanstrom, Ed, Founder, CEO
AI Cannot Think No Biological Drives Cannot Map Human Experience
Mechanized Knowledge False Dangerous Idea 2 Groups KM
Com Metrics Reviewed Welch Introduced by John Maloney

0707 -
0707 -    ..
0708 - Summary/Objective
0709 -
070901 - Follow up ref SDS 36 0000, ref SDS 35 0000.
070902 -
070903 - Ed offered constructive ideas for explaining Communication Metrics.
070904 - KMCI will have a new feature available in the near term for explaining
070905 - innovations and posting papers, that can foster peer reveiw and
070906 - facilitate connecting with enabling people and organizations.
070907 - Developed ideas for additional support KMCI might consider providing
070908 - to members, principally to promote pilot testing that enables people
070909 - and organizations to experience innovations. ref SDS 0 0739
070911 -  ..
070912 - Submitted ref DIT 1 0001 linked to this record, and to the record on
070913 - 991108 explaining the idea of the alphabet as the core knowledge
070914 - technology of civilization. ref SDS 24 0300  Linked to record on
070915 - Gutenberg, 991010. ref SDS 22 3056
070916 -
070917 -    [On 000114 received access to KMCI member resources. ref SDS 37
070918 -    0001]
070920 -     ..
070921 -    [On 001118 report that Ed had resigned as CEO of KMCI. ref SDS 40
070922 -    NJ3I and started a new venture.
070924 -     ..
070925 -    [On 020703 Ed sponsoring another KM conference in San Francisco
070926 -    with John Maloney. ref SDS 45 CM5H
070927 -
070929 -  ..
0710 -
0711 - Discussion Ed Swanstrom         301 590-0102
071201 -  ..
071202 - Communication Metrics Enhances Alphabet for Intelligence Function
071203 - KMCI Metrics Laboratory Can Assess Communication Metrics
071204 -
071205 - Ed recalled seeing my name in the letter, ref DRP 1 0001 sent by John
071206 - Maloney per telecon 000111. ref SDS 35 2301
071207 -
071208 - I explained the innovation of Communication Metrics is integrating
071209 - time and information to support memory and thinking processes, as
071210 - explained in POIMS. ref OF 1 0001
071212 -  ..
071213 - A summary explanation is at...
071214 -
071215 -
071216 -                        http://www.welchco.com
071217 -
071219 -  ..
071220 - This design enhances use of the alphabet for generating chronologies
071221 - of cause and effect, alignment and other elements of "intelligence."
071222 - ref OF 1 0561  This makes it possible to expand traditional use of the
071223 - alphabet for generating information.  Alignment reduces meaning drift
071224 - caused by information overload, explained in the NWO... paper.
071225 - ref OF 2 9449  Intelligence saves time and money by generating
071226 - knowledge that solves information overload.
071228 -  ..
071229 - Mentioned background reviewing Joe Firestone's paper on KM in the
071230 - record for 990215. ref SDS 16 0001
071232 -  ..
071233 - We discussed the recent KMCI event at PeopleSoft conducted by John
071234 - Maloney on 991217, where the Knowledge Management dilemma was reviewed
071235 - in relation to the distinction between knowledge and information.
071236 - ref SDS 29 5529
071238 -  ..
071239 - Ed asked for an explanation of "meaning drift" which is set out in the
071240 - record on 991101, with examples from daily work. ref SDS 23 2800  Andy
071241 - Grove at Intel uses the phrase "ambiguity of mental maps" that require
071242 - constant alignment and context to avoid mistakes, from work on 980307.
071243 - ref SDS 13 7571
071245 -  ..
071246 - Ed suggests using the KMCI laboratory that has metrics to evaluate
071247 - Communication Metrics ability to support Knowledge Management.
071248 -
071249 -     [On 020608 John Maloney presents Dave Snowden as the leading voice
071250 -     in KM. ref SDS 43 ZN6I
071251 -
071252 -     [On 020610 John Maloney pointed out that Com Metrics does not fit
071253 -     anywhere in the template that has proven effective for identifying
071254 -     leading software programs for KM. ref SDS 44 N16F
071255 -
071256 -
071257 -
071258 -
0713 -

SUBJECTS
KM Applications Do Not Exist Ed is Unaware of Any Technology Anyone K
Saving Time Money SDS Record Demonstrates Capability to Perform KM
Secret SDS Only KM Design Counterintuitive Difficult to Discover Arch

1105 -
110601 -  ..
110602 - Innovations Difficult to Explain, Sold by Explaining Benefits
110603 - Cost Savings Provide Strong Metric for KM Utility
110604 - Communication Has Future Impacts So Assessment Requires Experience
110605 -
110606 - Ed is unaware of an application that anyone is using regularly to
110607 - support management and other knowledge work, other than wordprocessing
110608 - and spreadsheets.
110610 -  ..
110611 - Ed has developed a number of innovations.  He is using his best
110612 - innovation in a business setting, and it has been effective in saving
110613 - time and money.  Ed did not name nor explain his innovation.  It might
110614 - be the...
110615 -
110616 -           Accelerated Knowledge Production and Acquisition Method
110617 -           (AKPAM), ref OF 4 3886
110618 -
110619 - ...cited in Ed's biography, reported yesterday, ref SDS 36 3740, which
110620 - notes application of AKPAM from 1989 - 1995 to help shift Information
110621 - Technology (IT) groups into Object Technology and lead Software
110622 - Programming, Business Process Reengineering (BPR), and Strategic
110623 - Planning teams. ref OF 4 6699  Ed advised that it is difficult to
110624 - explain how his innovation works, or why it is helpful, so he doesn't
110625 - try, and instead focuses on presenting the benefits.
110627 -       ..
110628 -      Lynn Conway related the challenge of explaining "...a new system
110629 -      of knowledge..." reviewed on 960616. ref SDS 8 1368
110631 -  ..
110632 - We reviewed background at the Corps of Engineers, who reported on
110633 - 961102 that experience with Communication Metrics showed it is much
110634 - different and more useful than people expect prior to gaining
110635 - experience. ref SDS 10 8888   USACE advised that it takes experience to
110636 - discover the benefits of Communication Metrics because the impact of
110637 - communication is deferred and transferred to others, as explained in
110638 - the letter on the high cost of medical mistakes. ref DIP 2 1680
110640 -  ..
110641 - The methodology is counterintuitive, requiring, like farming, an
110642 - investment of time in advance of receiving a reward weeks and months
110643 - later.  The short horizon of daily management restrains recognition of
110644 - this innovation, as reported on 950426. ref SDS 5 4404
110646 -  ..
110647 - Ed asked if there is any empirical evidence that Communication Metrics
110648 - improves management and earnings?  He feels this is an important
110649 - indicia of utility for knowledge management methods and tools.
110651 -  ..
110652 - We reviewed the report by USACE on 970328 explaining Communication
110653 - Metrics supports an "intelligence" function, ref DRP 2 6172, which is
110654 - explained in the Welch paper on POIMS. ref OF 1 0561
110656 -  ..
110657 - On 971008 USACE published a report calculating substantial cost
110658 - savings and benefits in the range of ROI 10:1 from using Communication
110659 - Metrics. ref DRP 3 0001
110661 -  ..
110662 - Nearly 2 years later, on 981027, USACE reported that with certainty
110663 - Communication Metrics saved the government money. ref SDS 14 7315
110665 -  ..
110666 - Ed seemed to indicate this form of direct evidence is useful.
110667 -
110668 -
110669 -
110670 -
110671 -
1107 -

SUBJECTS
Black Box Knowledge Management Mystery No Design Explanation Process

1903 -
190401 -  ..
190402 - Black Box Knowledge Management Mysterious Technology Yields Cost Savings
190403 - Litigation Exposes Errors in Management, Requires Years of Discovery
190404 - Communication Uses Technology to Support Concurrent Discovery
190405 -
190406 - Ed explained a "black box" technology he has developed for Knowledge
190407 - Management, and advised that putting something into the "box" yields
190408 - deliverables and outputs that people can readily recognize as
190409 - valuable.  He described a "recursive" process where the technology
190410 - improves its knowledge, and further advised that the process is a
190411 - "mystery," which is his personal intellectual capital.  Ed seemed to
190412 - indicate he plans to file for a patent.  He cannot explain either the
190413 - process nor provide examples of work product until after the patent is
190414 - awarded.
190415 -
190416 -     [On 000424 "atomic data structures" proposed from work in AI can
190417 -     support Knowledge Management. ref SDS 38 0002
190419 -      ..
190420 -     [On 000623 an "engine" is proposed to automatically create
190421 -     subjects, called "ontology," and links. ref SDS 39 2915
190423 -      ..
190424 -     [On 001118 Mark McElroy submits a PDF file that shows a Knowledge
190425 -     Lifecycle Model that has a Knowledge Validation process that is
190426 -     undefined, which may be the black box process Ed cites today.
190427 -     ref SDS 40 0557
190429 -      ..
190430 -     [On 001122 John Maloney cautioned against reliance on "mechanized
190431 -     knowledge." ref SDS 41 UO6G
190433 -      ..
190434 -     [On 011102 Larry Prusak founder of KM presents definition of
190435 -     Knowledge is mysterious black-box-like "residual" to explain
190436 -     productivity. ref SDS 42 K34M
190438 -      ..
190439 -     [On 020610 John Maloney explained a proven template for evaluating
190440 -     KM programs. ref SDS 44 FM8N
190442 -      ..
190443 -     [On 040312 energy echanged connecting cause and effect drives the
190444 -     power of knowledge to control the future; theory from physics
190445 -     helps resolve some of the mystery about the mental process of
190446 -     making connections. ref SDS 46 YH4G
190448 -      ..
190449 -     [On 080124 case study anger, frustration, willfully blind refusing
190450 -     to consider "connectionist theory" from cognitive science, and
190451 -     "locality principle" from physics for principled explanation of
190452 -     Knowledge Management, reflects cultural inertia of denial over
190453 -     many millennia to consider human mental processing beyond Biblical
190454 -     explanations of the soul that "turns water into wine." ref SDS 47
190455 -     F25I
190457 -      ..
190458 -     [On 080502 health care Kaiser computer "Black Box" transaction
190459 -     ordering medication prescription results uncertain. ref SDS 48
190460 -     PW6M
190462 -  ..
190463 - Briefly mentioned Dave Coleman's interest in a "black box" method of
190464 - evaluating cost benefits of knowledge management technologies, cited
190465 - during a KMCI meeting on 991217. ref SDS 29 0320
190467 -  ..
190468 - We considered today that technology to improve communication may not
190469 - fit a "black box" method proposed by Ed today, per above. ref SDS 0
190470 - 3380  Communication is a predicate to action.  Since impacts are both
190471 - deferred and transferred to others, the need is to identify "meaning
190472 - drift," as explained in analysis of medical mistakes, ref DIP 2 1680,
190473 - and to fix deviations from requirements before action occurs as a
190474 - "mistake," by using traceability to original sources, commonly called
190475 - alignment, or "audit trail." Communication Metrics facilitates
190476 - applying this process on a much larger share of daily activity than is
190477 - possible with any other method, and so saves money, as reported USACE.
190478 - ref DRP 3 8555
190480 -  ..
190481 - Ed asked about experience with the legal discovery process, and
190482 - testifying in court?  He feels the litigation environment reflects key
190483 - aspects of knowledge management that can be applied more widely
190484 - through technology?
190486 -  ..
190487 - We reviewed Welch v. State of California 139 CA 3rd, 586, that lasted
190488 - 15 years, beginning in 1975.  Tide levels were incorrectly shown on
190489 - construction plans for an improvement to the Benecia Martinez bridge.
190490 - Some years into the litigation, discovery showed the incorrect tide
190491 - levels came from copying the figures for a similar improvement to
190492 - another bridge at the other end of the Carquinez strait in the San
190493 - Francisco Bay constructed 20 years earlier.  The figures were the same
190494 - on both sets of plans, and more importantly the relationship of the
190495 - water level to the work was identical.  However, the actual tide
190496 - levels are much higher at the Benecia-Martinez bridge, and so this
190497 - greatly increased the cost of the work, because it was underwater for
190498 - a much longer portion of the day, than if the figures had been
190499 - correct. 139 CA 3rd p. 586
190501 -  ..
190502 - More recently, similar problems occurred in the NASA space program,
190503 - reported on 991001. ref SDS 21 0001  Earlier, in 1986 a similar
190504 - problem caused the failure of the Columbia Space Shuttle, reported on
190505 - 921021. ref SDS 1 4499
190507 -  ..
190508 - This experience suggests a better solution is needed to help people
190509 - maintain alignment of critical details.
190511 -  ..
190512 - Ed feels the KMCI "black box" methodology needs more work to tackle
190513 - this requirement.
190515 -  ..
190516 - Communication Metrics integrates business management, technology and
190517 - cognitive science to enable proactive intelligence, called "concurrent
190518 - discovery," explained in a paper for the Project Management Institute,
190519 - ref OF 3 2117, developed on 960620. ref SDS 9 1101
190521 -  ..
190522 - The New World Order... paper explains "litigation" is the only
190523 - "intelligence" process in business. ref OF 2 2536   Communication
190524 - Metrics applies "intelligence" to daily management using Concurrent
190525 - Discovery to reduce mistakes and increase innovation.
190526 -
190527 -
190528 -
190529 -
1906 -

SUBJECTS
Black Box Template Evaluates Effectivenss of Knowledge Management Tec
Black Box Method for Evaluating KM Technology
KMCI Developing Technology To Increase Rate of Innovation

2605 -
260601 -  ..
260602 - KMCI Technology Being Developed will Increase Rate of Innovation
260603 - Com Metrics Adds Intelligence to Work Stream that Hastens Innovation
260604 -
260605 - Ed advised that KMCI has technology being developed that increases the
260606 - rate of innovation.  He seemed to mention a "recursive" process that
260607 - "adds knowledge to itself," or words to that effect.
260609 -  ..
260610 - I explained Communication Metrics increases the rate of innovation,
260611 - but it does not support AI nor any other "Black Box" approach that
260612 - claims to generate knowledge independent of people.  Com Metrics does
260613 - not reduce the need for hard work.  It makes the time invested by
260614 - managers, engineers, doctors and other knowledge workers more
260615 - productive by being timely, accurate and creative under Doug
260616 - Hofstadter's definition reviewed on 950925. ref SDS 6 1683  Drucker
260617 - points out the quality of decisions is the best measure of management
260618 - productiviey, see 931130. ref SDS 2 2134
260620 -  ..
260621 - Communication Metrics enables people to discover the secrets in their
260622 - own mind from daily communication in meetings, calls, email and all
260623 - other forms.  This discovery accelerates innovation and avoids
260624 - mistakes.  It supports building and maintaining shared meaning for
260625 - collaboration.  Better knowledge through "intelligence" necessarily
260626 - improves the work.
260628 -  ..
260629 - The objective is not to improve the work of machines, but to use the
260630 - machine to improve the work of people by leveraging innate mental
260631 - processes to identify and generate knowledge needed to be productive.
260632 - The same way that a shovel leverages human muscle, Communication
260633 - Metrics leverages human cognition to lift the capacity to think,
260634 - remember and communicate.
260635 -
260636 -
260637 -
260638 -
2607 -

SUBJECTS
Alphabet Technology Hard for People to Understand Not Effective Sales
Selling Requires Effective Speakers Aaron Spoke for Moses
Inventor Welch Not Best Authority to Make Professional Presentation
Selling Ideas Learned based on Moses and Aaron Model
Bias Inventors Not Best Judge of Own Inventions, Plato Phaedrous Dia
Sales Success Requires Effective Sales Marketing Experts to Compleme
Moses Aaron Development and Sales Need Innovation and Support from D

3309 -
331001 -  ..
331002 - Selling Ideas Can be Learned based on the Moses and Aaron Model
331003 -
331004 - Ed feels the alphabet may not be a good way to explain Communication
331005 - Metrics because people do not understand the significance of the
331006 - alphabet nor that anything can be done to enhance its application.
331008 -  ..
331009 - Lack of understanding the predicate of an innovation inhibits belief
331010 - in the benefits.
331012 -  ..
331013 - Ed cited Post-Its that required about 15 years to be recognized at 3M
331014 - as a useful innovation, which was first noted in the record on 970526
331015 - to illustrate the larger challenge of overcoming ignorance, fear and
331016 - denial for the need to improve management. ref SDS 11 8333
331018 -  ..
331019 - We reviewed experience from Intel showing that people who encounter
331020 - the SDS record on the Internet seem to recognize self-evident
331021 - benefits, as reported on 990907. ref SDS 20 0149  Others feel
331022 - overwhelmed, shown on 990211. ref SDS 15 3780
331023 -
331024 -
331026 -  ..
331027 - Moses and Aaron Development and Sales Need Innovation and Support
331028 - Development and Sales Need Innovation and Support from Moses and Aaron
331029 -
331030 - Ed explained the difference between the substance of an innovation
331031 - that requires an engineer to explain, and selling the benefits, as a
331032 - governor does in urging approval for funding a new bridge.
331034 -  ..
331035 - He suggests reading the book...
331036 -
331037 -
331038 -                        Crossing the Chasm
331039 -
331041 -  ..
331042 - Ed explained the "Moses and Aaron" historic "lesson learned" that
331043 - inventors need spokespeople to make promotion credible and believable,
331044 - solving the problem cited by Plato in Phaedrus, reviewed on 991209.
331045 - ref SDS 26 VW5I
331047 -  ..
331048 - Ed suggests clear explanations that people can readily understand are
331049 - needed, which supports Morris' view at Intel on 990718. ref SDS 19
331050 - 8966
331052 -  ..
331053 - Research on the Internet describes Aaron as...
331054 -
331055 -            http://www.jewfaq.org/moshe.htm
331056 -
331057 -        Aaron served as Moses's spokesman. As discussed above, Moses
331058 -        was not eloquent and had a speech impediment, so Aaron spoke
331059 -        for him (Ex. 4:10-16). Contrary to popular belief, it was
331060 -        Aaron, not Moses, who cast down the staff that became a snake
331061 -        before Pharaoh (Ex. 7:10-12). It was Aaron, not Moses, who
331062 -        held out his staff to trigger the first three plagues against
331063 -        Egypt (Ex. 7:19-20; Ex. 8:1-2 or 8:5-6; Ex. 8:12-13 or
331064 -        8:16-17). According to Jewish tradition, it was also Aaron who
331065 -        performed the signs for the elders before they went to Pharaoh
331066 -        (Ex. 4:30).
331067 -
331068 - ...another source says...
331069 -
331070 -            http://farms.byu.edu/display.php?id=178&table=insights
331072 -         ..
331073 -        Joseph further declared: "And the Lord hath said: I will raise
331074 -        up a Moses; and I will give power unto him in a rod; and I
331075 -        will give judgment unto him in writing. Yet I will not loose
331076 -        his tongue, that he shall speak much, for I will not make him
331077 -        mighty in speaking. But I will write unto him my law, by the
331078 -        finger of mine own hand; and I will make a spokesman for him"
331079 -        (2 Nephi 3:17). This prophecy is also found in Genesis 50:29,
331080 -        34-35 of the Joseph Smith Translation, which adds that the
331081 -        name of the spokesman would be Aaron
331082 -
331083 - ...another source clarifies Aaron's role to speak for Moses...
331085 -               ..
331086 -              http://www.virtualology.com/virtualmuseumofhistory/hallofspirituality/prophetaaron.com/
331088 -         ..
331089 -        Prophet Aaron
331090 -        Exodus: chapter 4
331092 -         ..
331093 -        14: Then the anger of the LORD was kindled against Moses and
331094 -        he said, "Is there not Aaron, your brother, the Levite? I know
331095 -        that he can speak well; and behold, he is coming out to meet
331096 -        you, and when he sees you he will be glad in his heart.
331098 -         ..
331099 -        15: And you shall speak to him and put the words in his mouth;
331100 -        and I will be with your mouth and with his mouth, and will
331101 -        teach you what you shall do.
331103 -         ..
331104 -        16: He shall speak for you to the people; and he shall be a
331105 -        mouth for you, and you shall be to him as God.
331107 -         ..
331108 -        17: And you shall take in your hand this rod, with which you
331109 -        shall do the signs."
331111 -         ..
331112 -        27: The LORD said to Aaron, "Go into the wilderness to meet
331113 -        Moses." So he went, and met him at the mountain of God and
331114 -        kissed him.
331116 -         ..
331117 -        28: And Moses told Aaron all the words of the LORD with which
331118 -        he had sent him, and all the signs which he had charged him to
331119 -        do.
331121 -         ..
331122 -        29: Then Moses and Aaron went and gathered together all the
331123 -        elders of the people of Israel.
331125 -         ..
331126 -        30: And Aaron spoke all the words which the LORD had spoken to
331127 -        Moses, and did the signs in the sight of the people.
331129 -         ..
331130 -        31: And the people believed; and when they heard that the LORD
331131 -        had visited the people of Israel and that he had seen their
331132 -        affliction, they bowed their heads and worshiped
331133 -
331134 -
331136 -  ..
331137 - Knowledge Articles Can Expose Com Metrics Generate Review and Support
331138 -
331139 - Ed suggested posting Communication Metrics to the KMCI web site
331140 - section for...
331141 -
331142 -
331143 -                        Knowledge Articles
331144 -
331146 -  ..
331147 - Initially, he indicated this could be done on Monday when the new
331148 - Knowledge Articles support feature is scheduled to be launched.
331149 - People can explain their innovations and upload papers for review,
331150 - comment and discussion among other members, similar to the library for
331151 - Communication Metrics....
331152 -
331154 -                    ..
331155 -                   http://www.welchco.com/00601.HTM
331156 -
331157 - ..
331158 - Peer review of this type is very useful.  Ed feels the exposure
331159 - might spark interest by an "Aaron" type person, discussed above,
331160 - ref SDS 0 8330, who could join the Communication Metrics team, or
331161 - otherwise offer ideas to expedite good faith review by industry.
331163 -  ..
331164 - Upon further discussion, Ed indicated the web site for knowledge
331165 - Articles will not be ready on Monday, and he did not say when it would
331166 - be ready to implement his suggestion.
331168 -  ..
331169 - Ed can notify when Knowledge Articles support is available.
331170 - ..
331171 - Ed has a trip to London coming up.  His schedule is very busy.
331173 -  ..
331174 - He pointed out there is a lot of innovation occurring that makes it
331175 - difficult to be heard above the "noise."
331176 -
331177 -      [On 000114 review of KMCI members resources shows level of effort
331178 -      in KM work. ref SDS 37 0001]
331180 -  ..
331181 - Ed advised that innovators need to package and present ideas quickly
331182 - and effectively in order to overcome social constraints that prevent
331183 - good faith review of new ideas and tools.  This problem was cited on
331184 - 990527 at Intel, ref SDS 17 1233, noting social constraints inhibit
331185 - improving management with Communication Metrics.  The quality of a
331186 - presentation is irrelevant in the face of the willfully blind, caused
331187 - by ignorance, fear and denial.  Andy Grove at Intel cites
331188 - unwillingness of executives to admit the magnitude of problems they
331189 - face that require changing methods, reported on 980307. ref SDS 12
331190 - 3740
331191 - ..
331192 - On 941114 IBM reviewed POIMS and found that it integrates
331193 - communication technologies are developing.  Plans were set for joint
331194 - development. ref SDS 4 7200  This tends to suggest the presentation
331195 - was effective, and IBM's subsequent decision to buy Lotus Notes
331196 - instead of develop Com Metrics had nothing to do with clear
331197 - understanding, or anything of the kind.
331199 -  ..
331200 - Market acceptance is mostly chance aided by persistence in exposing
331201 - people to good ideas and tools. Good presentation capabilities are
331202 - always helpful.  Suggestions on how to enhance presentation of new
331203 - ideas is greatly appreciated.  But the influence is marginal in the
331204 - face of ignorance, fear and denial.
331206 -  ..
331207 - Pilot testing is the most important determinant of success for an
331208 - innovator, and for people, who would be helped by an innovation.
331209 - Overcoming cultural viscosity, cited by Lynn Connway, reviewed on
331210 - 960612, ref SDS 8 1368, as Ed knows from his study of anthroploogy,
331211 - ref OF 4 3886, requires enabling people to experience self-evident
331212 - benefits through pilot testing, as was done with the U.S. Army Corps
331213 - of Engineers. ref DRP 2 6172
331214 -
331216 -  ..
331217 - KMCI Can Play a Constructive, Proactive Role for the Memebership
331218 -
331219 - This might be a revenue generating effort by requiring payment of
331220 - $100, $1,000, ??? to accomplish a good faith review.
331221 -
331222 -     1.  Experience is the only source of human knowledge, noted by
331223 -         Einstein, reviewed on 991124. ref SDS 25 3066  Therefore, KMCI
331224 -         might consider working toward enabling pilot testing of
331225 -         innovations to provide the requisite experience for a good
331226 -         faith assessment of cost benefits.
331228 -          ..
331229 -         Strive to acquire industry financial support for pilot
331230 -         testing, since any organization by itself is locked out by
331231 -         culture from sponsoring pilot testing, as reported at Intel on
331232 -         990527, reviewing Christensen. ref SDS 17 5258
331233 -         ..
331234 -     2.  Review all ideas and assign a lead sponsor.
331235 -
331236 -         The role of a sponsor provides an agenda to promote someone
331237 -         else's ideas, which often is easier than trying to do the same
331238 -         thing for one's own ideas, as noted by Thamus in Plato's
331239 -         commentary on Phaedrus, reviewed on 991124. ref SDS 26 3416
331241 -          ..
331242 -     3.  Sponsor assigns reviewers to take a pass at trying to
331243 -         understand something new, and interact with innovators for
331244 -         clarification, rather than merely say "Gee, I don't get it.
331245 -         Fred isn't working on this at MIT, so it must not be a
331246 -         fruitful innovation."
331248 -          ..
331249 -         With 15K members, this is a healthy environment from which to
331250 -         appoint reviewers.
331251 -         ..
331252 -         Sponsor and review process fosters synergy among
331253 -         innovators.
331255 -          ..
331256 -     4.  Reviewers try to use part of the language of the submission
331257 -         and interact with the innovation, if possible, to gain
331258 -         experience from which to "intuit" an innovative advance.
331260 -          ..
331261 -         Positive reviews can be flagged for further support.  Negative
331262 -         reviews are returned for further work, with suggestions.
331264 -          ..
331265 -     5.  Sponsors facilitate contacts with complimentary interests and
331266 -         capabilities in development, finance and marketing (who is the
331267 -         best "Aaron" for this type of innovation?).
331269 -          ..
331270 -         Bring innovators together with organizations looking for
331271 -         solutions that can support pilot testing, which is the only
331272 -         real way to evaluate anything.
331273 -         ..
331274 -     6.  Publish results of pilot testing.
331275 -         ..
331276 -     7.  KMCI professional events bring industry leaders together
331277 -         for exposure to innovations, as attempted with Communication
331278 -         Metrics for the 1996 PMI symposium at Asilomar.  General
331279 -         Hatch, former commander of USACE agreed to speak because he
331280 -         recognized improving communication and technology is critical
331281 -         to improve leadership, as reported on 951229. ref SDS 7 4056
331282 -         Look for more generals and executives to engage them in the
331283 -         dialog, as recommended at the SF KMCI event on 991217.
331284 -         ref SDS 29 0877
331286 -  ..
331287 - We discussed the NSF issue briefly, based on report from the record on
331288 - 991213. ref SDS 27 0001
331290 -  ..
331291 - Ed cited the need to use the style and idiom of the scientific
331292 - community in order to help NSF asses Com Metrics.  This essentially
331293 - requires reading a few proposals that have been approved, and
331294 - following the language methodology similar to writing an appellate
331295 - brief, or other instrument for a narrow community.
331296 - ..
331297 - Ed cited an NSF data base as an effective application of
331298 - knowledge management.  We did not review the record on 990616 showing
331299 - need for improvement of NSF processes. ref SDS 18 2714
331301 -  ..
331302 - I thanked Ed for his ideas, encouragement and time.
331303 -
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3314 -