Date: Mon, 17 Sep 2001 00:50:24 -0700 (PDT)
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From:
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Eugene Eric Kim
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eekim@eekim.com
Reply-To: unrev-II@yahoogroups.com
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To:
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unrev2, unrev-II@yahoogroups.com
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Subject:
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Eugene's work: A FAQ-index into an argument
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On Sun, 16 Sep 2001,
Eric Armstrong
wrote:
- There are thousands of words in the unrev archives that may never see
the light of day, because its just to damn hard to find anything. This
mechanism could provide the answer to that problem.
This was really the main reason I decided to experiment with dialog
mapping of e-mail in the first place. A lot of valuable information is
hidden in e-mail archives. Dialog mapping is an effective way of
converting this raw data into organizational memory.
The fact that dialog mapping serves as a nice way to direct discussion is
icing on the cake. (However, it wasn't entirely unexpected. I was
heavily influenced by Jeff Conklin's IBIS workshop, where Jeff made an
effective case for dialog mapping as a facilitation technique in
face-to-face meetings.)
On Sun, 16 Sep 2001,
Eric Armstrong
wrote:
- The archives are plinked (purple numbered). But Eugene has
the modified mail server to do that as messages are archived,
as well as tools to plink past archives.
I recently founded the OHS Launch Community as a way to experiment with
various tools and methodologies. I'll post more about it later, as I'd
like it if some members of this list joined.
I limited my experiment to the OHS LC's mailing list rather than unrev-ii
for a number of reasons. First, people on this list use a variety of
e-mail clients, and my plinking software is very dumb. With a more
constrained community, I don't have to worry about people formatting their
e-mails in bizarre ways that render my plinking software useless.
On Sun, 16 Sep 2001,
Eric Armstrong
wrote:
- It takes a lof of effort to build the map.
This is the other reason I didn't experiment with this list. Dialog
mapping can be hard. Simply creating a dialog map of Eric's e-mail
requires a considerable amount of time (although probably less than the
time Eric needed to construct the e-mail).
On Sun, 16 Sep 2001,
Eric Armstrong
wrote:
- One thing the system needs to do is to post links to the
summarized information. Those links would "complete the
circle" -- the index has pointers into the email archive, and
the messages would have responses that point to where the
information is summarized. The most important result of such
notification pages would be the ability to click a link to see
how a discussion I have been part of was summarized -- in
case I want to make changes. (Or maybe become further
enlightened.)
Yes. It wouldn't be too difficult to hack a back-link database for links
between the dialog map and the e-mail archive. However, I'm starting to
feel the urge to stop hacking and to start building real software.
Sincerely,
Eugene Eric Kim
eekim@eekim.com