THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
August 12, 2002
03 00050 61 02081201
Mr. Edward C. Swanstrom
edward-swanstrom@gkec.org
..
Subject:
KM Professional Role and Research
Dear Ed,
Thanks very much for
your letter
on August 11, commenting on Dave Snowden's
work, and offering guidance on
KM trends. The websites you have developed reflect the
high quality required by
DOD for saving taxpayer dollars on major procurements.
.. I share John Maloney's support for Dave Snowden's
ideas on separating narrative from context to capture the
story
of daily work, and am further encouraged by your support for a
new professional role
with appropriate standards. As shown by your letter on August 11,
professional standards will help advance from
information to a
culture of knowledge.
Keep up the good work.
..
Sincerely,