THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net



January 24, 2007

02 11 10 61 07012401




Lizzie
AT&T
Customer Support
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Subject:   Email System Configuration Reporting

Dear Lizzie,

Thanks for letter this morning responding to my letter yesterday presenting configuration issues. Comments on your letter are listed in the record for today.
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After reviewing initial comments, please assist me with the following issues...
  1. Sent and Received files should remain on the server until I expressly delete them. This has been the practice for the past number years we have used AT&T email service.
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  2. Time should be displayed along with the date for sent and received documents.
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  3. Email address should be displayed for addresses of sent mail, and for people from whom mail is received.
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  4. Document identification header should not be corrupted with extraneous fields. From, To, Subject Date are all we need.
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  5. Spell check does not seem to be working. Would like this set as a default.
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Lizzie your help is greatly appreciated.

Sincerely,



Rod Welch
rodwelch@pacbell.net