Date: 14 Mar 2001 15:23:46 -0000

Mr. Rod Welch
rowelch@attglobal.net
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496

Subject:

How is the backup going? Get Free consultation!

Dear Rod Welch,

Just checking in to see how your installation and initial backups have gone. We pride ourselves in making the process as easy as possible, however we also understand there are many variables in any given system. We know installing a new program or backup system doesn't always go as planned.

We try to minimize these risks and troubles, however, with 100% Free technical support!

So if you need it, get it! Support from seasoned, understanding professionals with years of valuable experience - totally FREE. If you have any technical questions, or any trouble at all, please give them a try. You can get in touch with technical support through these methods:

1. Browse or search the technical support section available on the WWW at....
   http://www.no-panic.com/backup/tech_supt/bk_support.html?SID=NB02

2. Fill out the technical support page at....
   http://www.novastor.com/tech_supt/supportform.asp?SID=NB02

3. Email support@novastor.com with all the specifics and details of your issue.

4. Give them a call at 1.805.579.6700 between the hours of 6am and 7pm PST.

And for sales questions, we encourage you to check out our resources on the web, call us at 1.805.579.6700, or email us at sales@novastor.com with the details of your questions.

Don't forget; 100% FREE technical support, and a full 30-day No-Risk Money Back Guarantee. Just two of the great reasons to own NovaBACKUP software from NovaStor Corporation.

Thank you again for choosing NovaStor data protectio<00ZR n software!

Best Regards,

NovaStor Corporation

Technical Support
downloads@novastor.com
http://www.novastor.com/index.asp?SID=NB02

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